If you have any questions that are not covered on our webpages, please don't hesitate to get in touch with the relevant team using the contact information below.
Accommodation Contact Details
Head of Residential Services - Ceri Jones
Residential Services Central Office is responsible for all administration for students in accommodation.
The office is located at the base of the Horton Residence on Singleton Park Campus.
Please always quote your Student Number when contacting the accommodation team.
Monday to Friday 09:00 - 16:00. We are closed at lunchtime between 12:30 - 13:30
Accommodation Finance and Fees - Drop in session:
10:00 - 12:00 and 14:00 - 16:00 Monday to Friday
Residential Services, Horton Residence, Swansea University, Singleton Park, Swansea, Wales, SA2 8PH - Please note we are closed on weekends and Bank Holidays.
Reception Office Hours:
Monday to Friday 09:00 - 16:00
Student Accommodation Services
For Student Accommodation after the 1st year and in the private sector.
SAS Lettings, Horton Residence, Swansea University, Singleton Park, Swansea, SA2 8PH
Please always quote your Student Number if you have it.
To register your property visit Studentpad online advertising services.
To enquire about our Property Management or Tenant Find services see: SAS Lettings for Landlords
Telephone number: +44 (0) 1792 606746
Opening hours: 09:00 - 16:00
Our Community Liaison Officer (CLO) has been appointed to work with students studying and living in Swansea and local residents and communities in the city. The CLO post, which is funded in partnership between Swansea University, University of Wales Trinity Saint David Swansea, South Wales Police and the City and County of Swansea Council.
The CLO will act as a liaison point for students and residents with queries, concerns or complaints, and will work to promote all the benefits which a vibrant student population brings to local communities and economies. It is also the primary contact for residents who wish to raise any issues relating to students from Swansea University, University of Wales Trinity Saint David Swansea, who are living in the local community.
Site Contact Details
Need to report a repair?
Maintenance requests should be logged by using the Homeathalls app
The email address for contacting the team in the Tower Information Centre: BayCampus@upp-ltd.com (general enquiries)
Telephone: 01792 954500 (08:30 – 17:00)
For out of hours an Emergencies, please contact Swansea University’s Bay Security team on 01792 606010
Preseli Residence, Swansea University, Singleton Park, Swansea, SA2 8PP
Please always quote your Student Number.
Reception is located at the base of the Preseli Residence.
Reception Office Hours: The Reception Office is staffed 24 hours a day.
We’re passionate about providing clear information throughout the accommodation process. We regularly update our website and communications following enquiries and feedback. If you have any comments or suggestions, we’d really appreciate your feedback.