Important Information on your new home away from home

Don't forget to join your Facebook Group and meet your new flatmates to coordinate who is bringing what, you don't want to end up with 8 Sandwich Makers and no Saucepans or space to store everything!

Make your room a home by following our top tips for decorating your room on a student friendly budget! 

Life in Residences

Keeping you safe

Arriving after your contract starts?

If you arriving more than 3 days after your contract start date, you MUST notify us.

We do this as many student book accommodation and never arrive. In order to secure your room, you must:

  • Email: at least 7 days prior to your contract start date &
  • Pay for the terms rent upfront in order to secure the accommodation.
  • We will send you a confirmation email with your Delayed Arrival Code to confirm that we will not cancel your accommodation.  
  • If you do not notify us and confirm your arrival, we may cancel your accommodation if you do not arrive.

If you are waiting on a VISA or CAS Letter? Please email: with the following details:

  • Your Full Name
  • Student Number
  • Date you applied for your Visa or CAS Letter
  • Expected date of arrival in Swansea

Communicating Clearly

We’re passionate about providing clear information throughout the accommodation process.  We regularly update our website and communications following enquiries and feedback.  If you have any comments or suggestions, we’d really appreciate your feedback: Click here to give us your Feedback