This accessibility statement applies to https://swansea.ac.uk
This website has been developed by Swansea University. We want as many people as possible to be able to use the website, feel welcome and find the experience rewarding. For example, that means you should be able to
- Zoom in up to 200% without the text spilling off the screen.
- Use consistent navigation across the website.
- Navigate the majority of the website using just a keyboard.
- Use ReciteMe Application to provide an array of accessibility tools.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible swansea.ac.uk is?
The website has been evaluated by our internal specialist and they certify that swansea.ac.uk is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
We know some parts of swansea.ac.uk aren't as accessible as they should be:
- Audio Podcasts do not have alternaitive media such as transcripts.
- Some embedded videos do not have audio descriptions for visual only content.
- Image descriptions are available but need to be improved.
- Course pages navigation menu are missing a focus ring and tab behavior does not match the reading order page flow.
- Third-party developed areas such as Virtual Tours do not have image descriptions and room tour rotations cannot be paused.
- Third-party generated embedded forms do not have errors that are specific, styles that cannot be over-ridden.
- Some videos do not have audio descriptions when they are needed.
Feedback and contact information
If you need information on swansea.ac.uk in a different format like accessible PDF, large print, easy read, audio recording or braille you can contact our Transcription Centre:
Swansea University Transcription Centre Amy Dillwyn Building, Swansea University, Singleton Park, Swansea SA2 8PP, United Kingdom
How to find the transcription center: SUTC-Accessible-Guide
We'll consider your request and get back to you in 7 days.
Reporting accessibility problems with swansea.ac.uk
We're always looking to improve the accessibility of the website. If you find any problems not listed on this page or think we're not meeting accessibility requirements:
Call us: +44 (0)1792 295500
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
Contacting us by phone or visiting us in person
The university aims to provide professional information and guidance services for disabled students, students with specific needs and/or medical conditions. We can provide support if you would like to visit us or phone us.
Please contact the disability service:
Telephone: +44 (0)1792 60 6617
Technical information about the website’s accessibility
Swansea University is committed to making all its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
swansea.ac.uk is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA/A standard, due to the non-compliances listed below.
Non accessible content
Swansea University is committed to sustaining Level AA accessibility. The following information explains any areas of the website that to our knowledge are not conformant and what we're doing to make that happen.
The content listed below is non-accessible for the following reasons.
The website has some pages that have poor descriptions of images that do not give suitable information. The website uses a third-party product called virtual tours, which gives a visual 3D tour of the campus and accommodation room walkthroughs. No alternative text is provided for any of the images used in this part of the website. Both of these issues fail WCAG 2.2 success criterion 1.1.1 (non-text content).
The website has podcasts without any transcription to support a range of users who want to access this content in an alternative way. This fails WCAG 2.2 success criterion 1.2.1 (Audio only & Video only alternatives).
The website features embedded videos from platforms such as YouTube that use captions, but do not provide audio descriptions for content that is purely visual such as students engaging in sports and other activities. In some cases, instructions are presented visually on screen without any alternative way to understand them. This fails WCAG 2.2 success criterion 1.2.3 (Audio Description or Media Alternative).
Headings Hierarchy, Landmarks and Table Captions
A number of pages have headings that have been misused or are missing. This will impact users of assistive technology and their experience of the page. This includes jobs pages and numerous pages generated by content editors and course pages on mobile.
- Virtual Tours does not adopt correct heading hierarchy or use Landmarks as expected.
- Table captions have not been used on module tables used on course pages.
- These issues fail WCAG 2.2 success criterion 1.3.1(Information and Relationships).
The reading order is presented to assistive technology is not reflective of the actual reading order of the page. This fails WCAG 2.2 success criterion 1.3.2 (Meaningful Sequence).
The keyboard tabbing order on the course page jumps to secondary sidebar content after “Course Overview” instead of moving to “Module” section. This fails WCAG 2.2 success criterion 2.4.3 (Focus Order).
Focus rings on course pages are not working as expected as the navigation bar has no visible focus ring. The rest of the website works as expected. This fails WCAG 2.2 success criterion 2.4.7 (Focus Visible).
The site search uses a filter to refine the search results. Adding and removal of “refine” filters is only indicated by a visual cue, no other cues are used. A user of assistive technologies such as screen readers would be unaware of a filter being applied or removed. This fails WCAG 2.2 success criterion 1.3.3 (Sensory Characteristics).
If the site search is entered without a search term, no message is presented, and users are redirected to a blank search page with no indication of status or error. This fails WCAG 2.2 success criterion 3.3.1 (Error Identification).
The status of a site search or total number of search results found is not available to assistive technology. The number of results is only shown in the refine and filtering area which must be focused upon. This fails WCAG 2.2 success criterion 4.2.3 (Status Messages).
Carousel Controls and Buttons
Some elements of the website such as carousel controls have insufficient contrast due to the images they are used with. The website also uses a variety of button color schemes, some of which have insufficient contrast. This fails WCAG 2.2 success criterion 1.4.3 (Contrast Minimum).
The website has internally generated forms that require horizontal and vertical scrolling to access a date picker. This fails WCAG 2.2 success criterion 1.4.10 (Reflow).
Third-party forms are also used that cannot be over-ridden to improve text spacing. This fails WCAG 2.2 success criterion 1.4.12 (Text Spacing).
Third-party contact forms and a Cookie Bot consent form have focus rings that have insufficient contrast. This fails WCAG 2.2 success criterion 2.4.7 (Focus Visible).
Errors in Third-party forms are identified by color alone and not announced without focus being placed on them. This fails WCAG 2.2 success criterion 3.3.1 (Error Identification).
Errors in Third-party forms are generic and do not state the field or type of error to be addressed. This fails WCAG 2.2 success criterion 3.3.3 (Error Suggestion).
The prospectus page has a sign-up form triggered after some interactions (moving through 2 pages) with the flipbook. This fails WCAG 2.2 success criterion 3.2.1 (On Focus).
The third-party Virtual Tours website triggers an automatic rotation of room tours, which can only be temporarily paused before rotation restarts. This fails WCAG 2.2 success criterion 2.2.2 (Pause, Stop, Hide).
Virtual Tours also does not have a skip to main, meaning keyboard users must move through all links to reach the main content. This fails WCAG 2.2 success criterion 2.4.1 (Skip to Main).
Virtual Tours does not have a unique page title, meaning all pages are referred to as "Virtual Tour". This fails WCAG 2.2 success criterion 2.4.2 (Page Title).
Virtual Tours has a tab order that does not follow the visual order of the page and has hidden tabs due to content and links still being within the page but hidden from view. This fails WCAG 2.2 success criterion 2.4.3 (Focus Order).
Virtual Tours uses links that have no discernable link purpose or any text other than “Void” when tested with assistive technology. This fails WCAG 2.2 success criterion 2.4.4 (Link Purpose).
If Virtual Tours is embedded on other pages, which has been observed; it generates an additional H1 tag. This fails WCAG 2.2 success criterion 2.4.4 (Headings and Labels).
Virtual Tours uses focus rings that offer insufficient contrast. This fails WCAG 2.2 success criterion 2.4.7 (Focus Visible).
In some cases, headings have been used for style, rather meaningful section titles that offer structure. This fails WCAG 2.2 success criterion 2.4.4 (Headings and Labels).
Link Style and consistency
The majority of the website uses a consistent approach to Identification of text links through understand clear, concise language, color and underline styles. However, some pages break this pattern with overridden styles and by using full sentences as a link. This fails WCAG 2.2 success criterion 2.4.4 (Link Purpose).
The third-party embedded Flipbook features a YouTube video that affects the focus order of the Undergraduate prospectus page. This fails WCAG 2.2 success criterion 2.4.3 (Focus Order).
A number of pages were submitted to WS3 external validator and reported some minor issues to be addressed. This fails WCAG 2.2 success criterion 4.4.1 (Parsing).
How we will address non-compliance
Over the last year we have addressed a number of accessibility issues, undertaken training with an external agency in accessibility testing and auditing. However, we know we need to do more!
The above criterion failures will be addressed through the following:
- Contact third-party vendors and request fixes to the accessibility issues we found.
- Assigning designated time for the Web Development Team to address these issues.
- Investigate ways to automate accessibility testing within our development process.
- Re-audit the website to assess the fixes within the next 12 months.
An assessment has been made taking into account the size and resources available to the organization, any content that is judged a disproportionate burden are stated in this section.
Navigation and accessing information
No issues or not applicable.
Interactive tools and transactions
No issues or not applicable.
No issues or not applicable.
Content that’s not within the scope of the accessibility regulations
An assessment has been made taking into account the size and resources available to the organization, any content that is judged out of scope of the regulations are stated in this section.
PDFs and other documents
A sample selection of PDF's have been manually accessibility tested and automated tests ran by an external platform reported 850 PDFs with minor accessibility issues. We will work with content editors to ensure they have the training and resources to address any errors found.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
Our Accessibility Roadmap shows how and when we plan to improve accessibility on swansea.ac.uk.
Preparation of this accessibility statement
This statement was prepared on 15/01/2024. This statement was last reviewed on 15/01/2024.
The website swansea.ac.uk was last tested on 13/12/2023. The test was carried out by our internal usability and accessibility specialist that works externally to the web team that develops this site.
We used a consistent process and approach to deciding on a sample of pages to test. This is available in How we tested the website
The full accessibility report is available on request.