Accessibility Statement

This accessibility statement applies to

We want as many people as possible to be able to use the Student Profile and Online Enrolment System, feel welcome and find the experience rewarding.

For example, that means that in the enrolment process you should be able to:

  • Zoom in up to 200% without the text spilling off the screen.
  • Skip to main content on the website when needed.
  • Adjust text spacing without affecting layout or usability.
  • Navigate the website using just a keyboard.
  • Use a screen reader to complete the enrolment process.

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible is?

The Student Profile and Online Enrolment System has been evaluated by our internal specialist and is certified as partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

We know some parts of such as the student profile and enrolment landing page aren't as accessible as they should be and issues with these areas include:

  • The student profile pages have no headings.
  • The student profile and landing page have no landmarks.
  • The student profile and enrolment landing page pages use tables for layout.
  • The student profile and enrolment landing page have no skip to main feature.
  • The student profile and enrolment landing pag pages are not responsive, so will not scale on a mobile device.


Feedback and contact information

If you need information on about this site in a different format like accessible PDF, large print, easy read, audio recording or braille you can contact our Transcription Centre:

Twitter: @SUTranscription

Swansea University Transcription Centre Amy Dillwyn Building, Swansea University, Singleton Park, Swansea SA2 8PP, United Kingdom

How to find the transcription center: Swansea University Transcription Centre - Swansea University

We'll consider your request and get back to you in 7 days.


Reporting accessibility problems with

We're always looking to improve the accessibility of the If you find any problems not listed on this page or think we're not meeting accessibility requirements:

Email: or Call us: +44 01792 60(4000) 


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)


Contacting us by phone or visiting us in person

The university aims to provide professional information and guidance services for disabled students, students with specific needs and/or medical conditions. We can provide support if you would like to visit us or phone us.
Please contact the Disability Service:

Telephone: +44 (0)1792 60 6617


Technical information about the website’s accessibility

Swansea University is committed to making all its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.


Non accessible content

Swansea University is committed to delivering the level AA accessibility required. A significant amount of work has been undertaken over the last 12 months to make the enrolment process accessible and compliant with level AA, but we still need to do more especially on the older areas of the student profile and enrolment landing page.

The following information explains any areas of the website that to our knowledge are not conformant and what we're doing to make that happen.

The content listed below is non-accessible for the following reasons.


Non-compliance with the accessibility regulations


WCAG 2.1 success criterion: 1.1.1 Non-text Content

Decorative Image labeled with alt tags (Landing Page and Student Profile)

Background banners have been labeled with an incorrect alt tag of “Swansea University”.

Alts tags missing from Identity Document Images (Identity Document)

Alt descriptions and tags are missing from images showing how identity documents should be uploaded.


WCAG 2.1 success criterion: 1.3.1 Info and Relationships

No Landmarks (Landing Page and Student Profile)

The page does not use any landmarks (banner, nav, main and contentInfo)

Tables used for layout (Landing Page and Student Profile)

Older intranet pages use tables for presentation and layout.

Heading levels are similar to each other (Landing Page)

Headings levels are not visibly distinct between H1 and H2.


WCAG 2.1 success criterion: 1.3.4 Orientation

Pages are not responsive to viewport or orientation (Landing Page and Student Profile)

Older intranet pages can only be used effectively on desktop and does not support mobile viewports.


WCAG 2.1 success criterion: 1.4.1 Use of Color

Some links are discernible only by color (Student Profile)

Some links do not use underline or other styling to show link affordability and would impact users with color blindness.


WCAG 2.1 success criterion: 1.4.13 Content on Hover or Focus

Advice is only available on hover (Student Profile)

Advice on email help and support is only available on hover.


WCAG 2.1 success criterion: 2.4.1 Bypass Blocks

No Skip to Main (Landing Page and Student Profile)

Older intranet pages have no feature to skip to main content feature.


WCAG 2.1 success criterion: 2.4.2 Page Titles

Page Titled (Landing Page and Student Profile)

Numerous pages on older intranet are titled Student Profile, rather than uniquely.


WCAG 2.1 success criterion: 2.4.3 Focus Order

Sidebar Links are presented first in tab order (Landing Page and Student Profile)

Older intranet pages dictate a tab focus order that is not representative of page use.


WCAG 2.1 success criterion: 2.4.4 Link Purpose (In Context)

Student Photo Advice help uses “Here” link (Student Profile)

A link labelled “here” is used for advice on uploading correct type of photo.

Generic information link used for each module (Module Selection)

Each module has a link titled "Module Information", without the context of a visual table a screen reader user would not know where link is taking them.


WCAG 2.1 success criterion: 2.4.6 Headings and Labels

No Headings (Student Profile)

No headings on Student Profile page which would assistive technologies use.

No Form labels on uploader (Student Profile)

The photo uploader has no descriptive label to discern its purpose. The uploader relies on visual context to show purpose and usage.

Module Selection has two H1 (Identity Documents)

The H1 tag has been used twice on the Identity Documents page.


WCAG 2.1 success criterion: 2.4.7 Focus Ring

No focus ring is applied to sidebar links (Landing Page and Student Profile)

Keyboard users have no visible focus ring when tabbing through sidebar links on older intranet pages. Buttons and links receive a focus ring when in main content area of page.


WCAG 2.1 success criterion: 2.5.3 Label in Name

On Mobile Account label not available (Enrolment Process pages)

The account button is reduced to an icon and label is hidden from view, but this also hides it from assistive technology.


WCAG 2.1 success criterion: 3.1.1 Language of Page

No Language attribute added (Landing Page and Student Profile)

The older intranet pages have no lang attribute to support screen reader usage.


WCAG 2.1 success criterion: 3.3.1 Error Identification

Uploader Advice Message (Student Profile)

The student photo uploader shows advice into the page only when a file has been added. This message is not announced to assistive technology and must be focused to be read aloud.


WCAG 2.1 success criterion: 4.1.1 Parsing

HTML and JavaScript Errors (Landing Page)

The page has an orphaned tag and misused JavaScript attributes for document type.

Duplicate IDs have been used on radio inputs (Tuition Fees and Module Selection)

Radio inputs on Module Selection and Tuition Fees have duplicate IDs.


WCAG 2.1 success criterion: 4.1.3 Name, Role, Value

Accordion Widget (Landing Page and Student Profile)

The sidebar uses a custom widget to open and collapse a subset of links. Interactions do not announce states and also hide links from a screen reader's elements view.


Content that’s not within the scope of the accessibility regulations

An assessment has been made taking into account the size and resources available to the organization, any content that is judged out of scope of the regulations are stated in this section.


PDFs and other documents

In the audit, no PDFs were identified as available in this system.


What we’re doing to improve accessibility

Our Accessibility Roadmap shows how and when we plan to improve accessibility on


Preparation of this accessibility statement

This statement was prepared on 12/04/2022 It was last updated on 13/04/2022.

The website was last tested on 11/04/2022. The test was carried out by our internal usability and accessibility specialist.

We used a consistent process and approach to deciding on a sample of pages to test. This is available in How we tested the website

The full accessibility report is available on request.