Athlete Support Officer (Maternity Cover)

About The University

Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.

Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.

About The Role

This pivotal role supports the delivery of our high-performance environment by focusing on performance lifestyle, athlete wellbeing, and sports scholarships. Working under the guidance of the Senior Athlete Support Officer, you will act as a Dual Career Coordinator, delivering tailored one-to-one mentoring, workshops, and clean sport education to help student-athletes balance their academic and sporting ambitions. You will collaborate closely with internal academic teams, coaches, and vital external partners like TASS, Sport Wales, and National Governing Bodies to enhance recruitment and elevate the university's performance sport profile.

The Athlete Support Officer at Swansea University is a full-time, fixed-term position dedicated to enhancing the university’s high-performance sports environment. This vital role focuses on delivering comprehensive performance lifestyle services, promoting athlete well-being, and serving as the Dual Career Coordinator. Working under the leadership and guidance of the Senior Athlete Support Officer, the successful candidate will provide essential one-to-one mentoring, pastoral care, and tailored workshops to help student-athletes successfully balance their rigorous academic commitments with elite sporting ambitions. Additionally, the role involves managing sports scholarship programs, assisting with the recruitment and retention of national and international athletes, and delivering crucial clean sport education to safeguard athlete integrity.

Collaboration is central to this position. The officer will act as a key liaison across multi-disciplinary teams, connecting student-athletes with coaches, academic departments, admissions, and high-profile external stakeholders such as TASS, Sport Wales, professional clubs, and National Governing Bodies (NGBs).

Candidates must possess a sport-related qualification and either hold a Level 3 Certificate in Talented Athlete Lifestyle Support or demonstrate a willingness to achieve it. Proven experience supporting athletes in a higher education or coaching pathway is essential, alongside a strong understanding of talent development systems. Crucially, the role requires a flexible professional who embodies the university’s core values of collaboration, professional pride, and personalised care. This position offers an exciting opportunity to directly shape the university's performance sport profile and champion the holistic success of elite student-athletes.

Equality, Diversity & Inclusion

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

Welsh Language Skills

The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.

The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

Additional Information

Applications for this role will take the format of a CV submission and cover letter.

A satisfactory DBS certificate must be provided before a start date can be confirmed.

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