Student FAQs
What services are available on Campus currently?
We offer free advice and support services to all students in a friendly and confidential environment. Find out how to contact Faith, Community, International, Money and Welfare.
You can also access Well-being Support by clicking on Wellbeing Support - Swansea University or by email wellbeingdisability@swansea.ac.uk
You may also want to check what's on, on and off campus and Inclusive Student Support Services - Swansea University and Life on Campus - Swansea University
You can find details of your academic mentor by logging into your MyUni account.
I’m experiencing In House conflict, who do I contact?
If you are experience In-House conflict then you can get in touch with our Community Liaison Officer at Community.CampusLife@Swansea.ac.uk
The team is here to support you in any way we can in a safe and confidential manner. We offer services such as mediation, email support and any further guidance needed.
Please don’t hesitate to get in touch, we want your time at University to be a positive experience and we’re here to help in any way we can.
I’m experiencing neighbourhood issues, what can I do?
If you are experiencing neighbourhood issues then you can get in touch with the community liaison officer here at Community@CampusLife.ac.uk Student services exists to enable all students to achieve their best from their time at Swansea University, including your experience in the community. The community teams’ role is about supporting you our students in the community with any issues you have. This will be done in a confidential manner whereby you will be offered support, guidance and if needed, mediation. We also signpost to outside agencies if needs be.
Have you been a victim of crime, who can I go to?
If you have been a victim of crime then we encourage you to report it to South Wales Police. This can be done via calling 101 in a non- emergency, using their online reporting portal www.south-wales.police.uk or by dialling 999 if it is an emergency.
If you need help or assistance in doing so then you can contact us here at campus life where we will be happy to assist you and talk you through the process.
We can also refer you on to many of our internal support services here at Swansea University.
Can I bring my car to University and where can I park?
Unfortunately, like many Universities, both Swansea Campuses do not have student parking.
If you are living in the Community you can apply for on road parking permits but only a limited number of permits are available per household. You can find out more information on Swansea Council Website
The University has great links with First Cymru Buses who run regular services all over Swansea on a frequent basis! Have a look at their student passes for more information.
I am experiencing issues with my Landlord, what can I do?
You can contact us here at Campus Life where, depending on your issue, we will provide advice and guidance to support you in resolving your issue. If needs be we can mediate between all parties involved and seek advise from outside agencies such as environmental health.
Alternatively you can also find a range of support from the Student Unions advise centreadvice@swansea-union.co.uk. They can assist with a range of issues such as contract advice, deposits, disrepair and landlord/agency disputes.
I’m not familiar with house bills/queries, who can I contact?
Moving out of the family home and into University can be a daunting and stressful thought, especially if you’ve never had to pay house bills previously. However, there is no need to panic, our Money@CampusLife team have put together what living costs to consider in a student friendly manner, have a look at their cost of living page for a better insight.
If you have any further queries, our team are always happy to help, email us for further questions/concerns.
I want to get more involved with Community Events, who can help?
You can follow us on Campuslifesu - Home | Facebook
You may also want to check:
Community@CampusLife - Swansea University
Events at Swansea University | Digwyddiadau ym Mhrifysgol Abertawe
I’m struggling to make friends/socialise, what advice is there?
Look out for people who have similar hobbies and interests as you.
You can browse or sign up to a sports club or society at any time by visiting the Students’ Union website. There will be lots of opportunities to find out more about what they have to offer during the welcome period.
For the full list of societies, and for more information, please visit the Students' Union website Societies page.
You can follow us on Campuslifesu - Home | Facebook and join activities are taking place. It’s a great opportunity to communicate and connect with other people.
Other Useful Contacts
South Wales Police - 999 (emergency) OR 101 (non-emergency)
Swansea Council - Recycling and Rubbish
Swansea Council - Housing
Swansea Council - Noise Pollution
Swansea Council - Parking enforcement