How We Can Help:

Community @Campus Life is here to help student residents and local residents alike. We aim to promote community cohesion and understanding as tools that will enable you to overcome and find solutions to most disagreements, tensions and conflicts. This page offers guidance and signposting for the most common issues that arise but you are welcome to reach out to us for further support or to notify us of an ongoing issue. 

We are available via the community.campuslife@swansea.ac.uk email or for home visits if you would prefer to discuss issues face-to-face. We hope you will still consult the recommendations below to ensure you are seeking advice or assistance from the correct contacts, who have the power to assist you most effectively with your questions or concerns.

Reporting the Violation of COVID-19 Regulations

If you are aware of a property that is breaking the current COVID-19 government regulations, please call the non-Emergency Police by dialling 111 or using this online form. As we work in partnership with The Police and the Swansea Council, they will make us aware if there are Swansea University students involved. However, this can take some time due to other priorities you are welcome to report it to us also by emailing community.campuslife@swansea.ac.uk

Being Neighbourly:

The most effective way to solve most community issues is to know your neighbours and communicate in an understanding and neighbourly manner.

Anyone living in a house, whether rented or owned, has the right to live within it and enjoy the property. This enjoyment may include activities that, as a neighbour, you find disruptive, but this does not mean your complaints constitute actions beyond an informal discussion about the issue. By swapping phone numbers, for example, you can open a line of communication for any problems, issues or complaints.

We advise that neighbours speak to each other with empathy and try to envision how they would feel if roles were switched, with the hope, where possible, to resolve issues themselves. However, if this fails the team is available for conflict and tension mediation between neighbours, if needed.

Advice for the most common community issues

Our Community Grant is available to you

Image shows Castle Gardens in Swansea City Centre

If you have an idea on how to improve a local community, you could be eligible for our Community Grant. Discover the easy the application process here.

Volunteer with Discovery

Image shows student with a 'here to help' sign

With a wide range of important projects, Discovery is a great way to give back to the community, visit their website to find out more.