Accessibility Statement

The Clearing and Adjustment System is run by Swansea University. We want as many people as possible to be able to use this website, feel welcome and find the experience rewarding. 

For example, that means you should be able to: 

  • Use the application is responsive and can be used on a range of devices 
  • Enlarge text up to 200% 

Ability Net has advice on making your device easier to use if you have a disability.


How accessible this website is?

We know some parts of this website aren’t fully accessible: 

  • Forms do not have autocomplete tokens, so will not support this functionality depending on browsers used. 
  • Screen readers may struggle with some areas of the form 
  • Keyboard only users cannot fully interact will information pop ups. 
  • Blocks of links and other interactive elements cannot be bypassed by keyboard users 
  • The HTML markup is not fully accessible and is not robust for all devices 
  • The correct modern aria markup has not been used 
  • The contrast ratios on some elements does not meet the AA standard required 


What to do if you can’t access parts of this website

If you enjoyed using the Clearing & Adjustment Application or if you had trouble with any part of it, please get in touch. We'd like to hear from you in any of the following ways:

Email Customer Services or Call us: +44 (0)1792 295500

We’ll consider your request and get back to you within 5 working days.


Transcription Centre

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Swansea University Transcription Centre, Amy Dillwyn Building, Swansea University, Singleton Park, Swansea SA2 8PP


Twitter: @SUTranscription

United Kingdom

How to find the transcription center:


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the us in any of the following ways:

Email Customer Services or Call us: +44 (0)1792 295500


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

The university aims to provide professional information and guidance services for disabled students, students with specific needs and/or medical conditions.

We can provide support if you would like to visit us or phone us.

Please contact the disability service.

Telephone: +44 (0)1792 60 6617



Technical information about this website’s accessibility

Swansea University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.


Non accessible content

We're working hard to achieve our goal of Level A/AA accessibility on all our websites and applications.

The content listed below is non-accessible for the following reasons.


Non-compliance with the accessibility regulations


Screen Reader Issues 

WCAG 2.1 success criterion 1.3.1 Info and Relationship 

The help icons are not marked up using the correct aria tags to describe element or offer help text to support screen readers. 


Input field has no description 

WCAG 2.1 success criterion 1.3.1 Info and Relationships 

A number of input fields do not have the correct description associated or use the correct aria markup to label them. 


Color contrast is insufficient 

WCAG 2.1 success criterion 1.4.3 Contrast (Minimum) 

The color of the text and the color of the background are not in sufficient contrast to each other on some buttons and selections. 


Keyboard Navigation of Information Icons 

WCAG 2.1 success criterion 2.1.1 Keyboard 

The help icons are bypassed by keyboard only users and cannot be interacted with. 


No option to skip repeated content 

WCAG 2.1 success criterion 2.4.1 Bypass Blocks 

No bypassing blocks exist to allow skipping of repeated elements on a page. 


Focus Order of Inputs 

WCAG 2.1 success criterion 2.4.3 Focus Order 

Inputs tab in an illogical order on the form address and telephone number fields. 


Multiple H1 tags used incorrectly 

WCAG Success Criterion 2.4.6: Headings and Labels 

Headings are used incorrectly within help textboxes. 


Partial focus elements 

WCAG 2.1 success criterion 2.4.7 Focus Visible 

Keyboard navigation can only be visually identified on some elements. 


Language of Page not set 

WCAG 2.1 success criterion 3.1.1 Language of the Page 

The language of the page is not set. 


Disproportionate burden

An assessment has been made taking into account the size and resources available to the organization, any content that is judged a disproportionate burden are stated in this section.


Navigation and accessing information, Interactive tools and transactions

In order to meet Web Content Accessibility Guidelines version 2.1 AA standard. The Clearing and Adjustment System would need to be completely re-developed. The application was originally developed over 7 years ago and would take significant developer resourcestime and cost to meet modern web standards. At this time full re-development is considered a disproportionate burden.  

However, because this application is student facing and would be likely to have a large impact on the student experience some development has been undertaken to address accessibility issues. A full re-development is now planned within the next 12 – 18 months. 


Content that’s not within the scope of the accessibility regulations

An assessment has been made taking into account the size and resources available to the organization, any content that is judged out of scope of the regulations are stated in this section.


PDFs and other documents

No issues or not applicable.


How we tested this website

A full accessibility audit was conducted on 6th May 2020 on sample pages based on a typical user journey of a prospective student.  

The sample pages included: 

  • Landing Page and registration 
  • Clearing Form 

These pages were subjected to the following audit process: 

  • A manual review based on POUR Checklist from GDS  
  • An automated check using Site Improve 
  • A basic audit using NVDA Screen reader software 

The audit process was conducted by our internal usability specialist. This approach was decided upon based on the size of the website, time, resources and funding the organization had available at the time. 

We tested our application website, available at


What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website: 

  • Plan and scope re-development of the Clearing and Adjustment System. 
  • Re-develop the Clearing and Adjustment System using our WCAG AA compliant in-house design system. 

This statement was prepared on 6th May 2020.  This statement was last reviewed on 17th March 2022.