Artificial Intelligence (AI)

Emerging Challenges, Opportunities, and Agenda for Research and Practice

people on Swansea beach

The Challenge

The increase of artificial intelligence (AI) offers both positive impacts as well as risks for industries, individuals and societies across the world.
AI could significantly impact industries including: agriculture, finance, healthcare, manufacturing, retail, supply chain, logistics and utilities. With the increase of people using technology which utilises AI, both individuals and societies are impacted.
Despite the positives of using AI such as improving productivity across a range of industries: speedy diagnosis in healthcare, increase in both teacher and student outputs, and the ability to deliver better services to citizens, there are significant risks to society on the implementation of AI.
Individuals in society may fear for job losses, lack of competency and need to reskill, resistance to change, as well as lack of understanding of explainability, contextual awareness, and standardisation.
There is a need to regulate and manage policies to ensure the AI revolution works towards equitable prosperity, and reducing the risk of segmentation among gender lines.
For the benefit and full acceptance of AI into our lives, and to protect future generations, decisions over the next few years are vital.

The Method

In 2019 Professor Yogesh Dwivedi conducted a workshop study entitled “Artificial Intelligence (AI): Emerging Challenges, Opportunities, and Agenda for Research and Practice”. Participants included those within industry, academia, and the public sector who discussed the potential opportunities, challenges, and potential research agenda due to the rise of AI in several sectors.

The Impact

United Nations Sustainable Development Goals

UNSDG 8 decent work and economic growth

Swansea University Research Themes