Bay Library
Opening hours and contact information

When are we open?
Opening Hours
Bay and Singleton Park Libraries are open as follows:
Days | Library building open hours | Information Desk open hours and Customer Service remote support hours |
---|---|---|
Monday - Friday | 24 hours | 08:00 - 20:00 |
Saturday - Sunday | 24 hours | 12:00 - 20:00 |
Online support for Library and IT Services is available by emailing Customer Services and via Service Desk between the following hours:
Monday to Friday: 8am - 8pm
Saturday - Sunday: 12pm - 8pm
You can also phone us on +44 (0) 1792 295500 from 9am to 5pm Monday to Friday.
Please be advised that some staff are currently working from home and some calls are being forwarded to mobile devices.
Library Services
The following services can be accessed via self-service as follows:
Service |
Location |
Requesting and borrowing library items |
Current students and staff may browse library shelves and borrow items via the Self-Issue terminals, located opposite the Information Desk. Items can also be requested or recalled by using our Request & Collect service. |
Returning books |
Library items can be returned via the Self-Return terminal, located near the Information Desk. Inter-Library Loans can be returned to staff at the Information Desk, during Information Desk open hours. |
Loan Laptops |
Loan laptops can be borrowed from our Laptop Lockers at Bay and Singleton Park Libraries (subject to availability). Please see our Laptop Lockers page for more information on borrowing and returning loan laptops. |
Study Spaces |
Bookable and open access study/PC spaces are available at Singleton Park and Bay Libraries. Spaces marked as 'Open Access' in the library can be used without a booking at any time. Please see our Bookable Study/PC spaces page for information on reserving a bookable space. |
General Library Enquiries |
If you cannot find the information on our library webpages: please email Customer Services or call 01792 295500 |
Subject specific Library enquiries
|
Please see our Libguides Also chat online with a librarian via our Ask a Librarian service on the Libguides site |
ID Card Issue |
If you are a new student and need to collect your student ID card, please see our ID Card Collection page. If you are a new member of staff and need to collect your staff ID card, please see the information on collecting your staff ID card on the Staff Intranet. If you are a student or a member of staff and require a replacement ID card, please visit the Library Information Desk during information desk open hours. Please note that there is a £4.00 replacement fee for lost or damaged cards, and you will need to show photo ID. |
IT Enquiries |
Please log a call on the IT Service Desk We regret that we cannot book in any devices at this time but will provide self-service instructions wherever possible. Staff - For working from home guidance, please see the Staff Intranet. |
Library location
How to contact us
Our contact details
Bay Library
Swansea University
Bay Campus
Fabian Way
Crymlyn Burrows
Swansea
SA1 8EN
Tel: +44 (0)1792 295500
Email the Customer Service Team
Please note, the Library’s contact details will be changing in February 2023.
Please check this page for the most up-to-date contact details.