The Digital Communications, Regulations and Publications Team is responsible for overseeing, reviewing and developing the University’s regulations and policies, and ensuring that they are communicated effectively to all staff and students. We develop resources for staff and students, such as handbooks, guides and codes of practice, and publish them on the University webpages and the digital learning platform. We continuously improve our processes and Academic Quality Services communication strategies, to ensure staff and students are able to easily find the information they need.
Academic Quality Development Officer

Fiona Rees-Cridland, Academic Quality Development Officer, Digital Communications, Regulations and Publications
Fiona Rees-Cridland joined Swansea University in 1997 having previously worked at Bangor University. Fiona has significant experience in higher education administration with expertise in student assessment, regulations and procedures, graduation, student cases, quality assurance, student appeals, learning and teaching matters. Fiona was previously a Branch Correspondent for the Association of University Administrators and is currently an associate member of the Association of Project Managers and holds the project management qualification.
Fiona is responsible for the development of regulations, policies & publications (including the Academic Guide and Handbooks Development, chapters of the Code of Practice along with co-ordination of the University’s Learning and Teaching policies) and Project Leadership & Management.
Email: f.rees@Swansea.ac.uk
ACADEMIC QUALITY ENGAGEMENT OFFICER

Joanna Parketny, Academic Quality Engagement Officer, Digital Communications, Regulations and Publications
Jo joined Swansea University in 2017. Jo has a diverse professional experience in higher education, both academic and in quality assurance, stemming from her previous work in the Institute of Cognitive Neuroscience, University College London, Brain and Behaviour Lab in Birkbeck, University of London, and the Quality Network for Forensic Mental Health Services in the Royal College of Psychiatrists.
Jo is developing and maintaining Swansea University publications and resources including Guides, Handbooks, Codes of Practice, and Academic Quality Services and Academic Regulations webpages. Jo is also responsible for Academic Quality Services communication strategy.