It is not always easy to let other people know about your disability or mental health condition. You are not obliged to disclose information about your condition; it is your decision whether to share this information.
You can disclose a condition at any time during your studies, however, we strongly urge you to disclose your condition or specific learning difficulty at the earliest opportunity. This will enable University staff to provide help and support appropriate to your individual needs.
At whatever point you decide to disclose a mental health condition, the Wellbeing department will be on hand to offer support, advice and guidance.
If you do notify us of your mental health condition, then we will hold that information confidentially within the Wellbeing Department. We will not disclose your condition to other University staff without your consent. The only exception to this rule is in cases where you, or others would be at risk and we have no choice but to act on our duty of care.
If you have discussed a specific issue but feel that a satisfactory resolution has not been reached or that an aspect of our service has fallen short of your expectations, you are welcome to make a formal complaint.