Swansea University

Transcripts and the HEAR (Diploma Supplement)

Transcripts and the HEAR (Diploma Supplement)

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Transcripts/HEAR (Diploma Supplements)

A transcript is record of the modules pursued and the marks/grades obtained for the entire programme of study.

Current students can print or email their official transcript free of charge by accessing their intranet account. Once a student has logged into their intranet account, they need to click on course details.  If they scroll across the screen they will find a transcript button on the top right hand side.

A transcript is also embedded within the Higher Education Achievement Report (HEAR) Diploma Supplement, which is available electronically through www.gradintel.com.  As well as the transcript, the HEAR (Diploma Supplement) provides a description of the nature, level, context, content and status of the studies and is available for you to use and develop from entry to the University.  It can also be used as a formal exit document to help enhance your employability, by including achievements, including not only assessment marks but wider achievements, in a verified document.  More information regarding the HEAR (Diploma Supplement) can be found here.

Transcripts are issued by Academic Services. Alumni who are no longer able to access their intranet account, or students who require the university to send a copy of their transcript directly to a third party are required to pay a fee. The following charges apply:  

Transcripts produced from the computerised record system 

As a guideline computerised transcripts will only be available for those students who started their programme of study in 1997 or later.  If you completed earlier than this you will normally require a hand produced transcript. The charge for a computerised transcript is £10 for the first copy and £5 for each additional copy ordered at the same time and posted to the same address.  A further request will constitute a new order and the first transcript will be charged at £10.

Hand Produced Transcripts

It will usually take at least 2 weeks to hand produce a transcript and it is often not possible to fulfil a request.  The fee is £25 for the first copy and £5 for each additional copy ordered at the same time.  A further request will constitute a new order and the first transcript will be charged at £10 as the preparatory work has already been done. 

All charges detailed above are inclusive of postage and packing to one address.  If there is a requirement to send documents to more than one address then a surcharge in addition to the cost of the production of the documents will apply at the following rates:

£3 per document to each additional address in the UK or EU.

£5 per document to each additional address outside of the UK or EU.


Payment can be made by cheque, cash, credit or debit card. 

It is not possible to issue transcripts by email for security reasons.  Therefore you will need to allow sufficient time for the transcript to arrive by post.  Transcripts will be posted in a hard copy format either directly to you, or to other universities or employers.

For more information or to obtain additional/advanced copies, email myunihub@swansea.ac.uk or call +44 (0)1792 606000
Croesewir galwadau yn Gymraeg a Saesneg / We welcome calls in Welsh or English  


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