Devices

We are here to offer support for your devices  (laptops, tablets, phones and e-readers).

We aim to offer support for :

  • Wi-Fi Enquiries -  connecting to Swansea University Wi-Fi.
  • Information Security Advice - virus checking, virus removal (depending on complexity), data recovery (but we emphasise the need to always back up your critical data), password and encryption advice.
  • Email Enquiries - including on how to set up University email on your device including setting up rules.
  • Software Enquiries - University supplied software on your device.  Please note, training for particular software will need to be sourced from the software vendor, or via your department, if available.
  • Printing - including how to register for printing, how to print from a mobile device.
  • Laptop loans - short and long-term loans (up to 2 weeks) are available.  Please contact us to find out more.

You can also check our FAQ knowledgebase.  Please contact our Customer Service Team if you require further assistance for your devices.

Search FAQs

If you have a query about your device, please search our FAQs:

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