Mr Sebastian Kitching
Senior Lecturer
Telephone: (01792) 513035
Room: Office 316 - 316
Third Floor
School of Management
Bay Campus

Sebastian Kitching is a Senior Lecturer, teaching in the areas of Operations and Supply Chain Management, both at undergraduate and postgraduate levels. Industry experience includes projects involving the implementation and on-going evaluation of automated inventory management systems in the retail sector. He also spent a number of years working in Japan, developing an interest in the area of ‘Serviceology’.

Current research interests include an investigation behind the contributing factors to food waste generation in the convenience store sector using System Dynamics modelling. He is also active in making use of simulation software to enhance the student learning experience; integrating operations processes through modelling, to promote better understanding of complex systems.

He would welcome potential candidates for PhD supervision, specifically in the general areas of Service Operations or ‘Systems Thinking’ methodologies.


  • MN-1518 Operations Management

    This module is designed to introduce students to contemporary issues encountered by operations managers and directors of public and private organisations as well as the theoretical conceptualisations that underlie the framing of said issues.

  • MN-M022 Operations Management

    Managing Processes concerns with efficient management of resources associated with the production and delivery of goods and services. Operations Management provides the techniques commonly associated with resource management and, as such, is integral to the effective functioning of both manufacturing and service-based organisations. The module covers conceptual and qualitative aspects as well as providing grounding in some of the quantitative techniques used for practical problem-solving in the area of Operations Management.

  • MN-M526 Global Supply Chain Management

    This module extends the internal focus of operations management to look at entire supply chains of linked organisations working together.