Publications

Journal Articles

  1. Fletcher-Miles, H., Gammon, J., Williams, S., Hunt, J. A scoping review to assess the impact of public education campaigns to affect behavior change pertaining to antimicrobial resistance American Journal of Infection Control
  2. Williams, S., Turner, A., Beadle, H. Experience-based co-design to improve a pulmonary rehabilitation programme International Journal of Health Care Quality Assurance 32 5 778 787
  3. Gammon, J., Hunt, J., Williams, S., Daniel, S., Rees, S., Matthewson, S. Infection prevention control and organisational patient safety culture within the context of isolation: study protocol BMC Health Services Research 19 1
  4. Hurt, L., Langley, K., North, K., Southern, A., Copeland, L., Gillard, J., Williams, S. Understanding and improving the care pathway for children with autism International Journal of Health Care Quality Assurance 32 1 208 223
  5. Walley, P., Found, P., Williams, S. Failure demand: a concept evaluation in UK primary care International Journal of Health Care Quality Assurance 00 00
  6. Hu, Q., Williams, S., Mason, R., Found, P. Knowledge management in consultancy-involved process improvement projects: cases from Chinese SMEs Production Planning & Control 30 10-12 866 880
  7. Williams, S., Turner, A., Beadle, H. Experience based co-design to improve a Pulmonary Rehabilitation Programme International Journal of Health Care Quality Assurance 00 00
  8. Best, S., Williams, S. Integrated care: mobilising professional identity Journal of Health Organization and Management 32 5 726 740
  9. Found, P., Lahy, A., Williams, S., Hu, Q., Mason, R. Towards a theory of operational excellence Total Quality Management & Business Excellence 29 9-10 1012 1024
  10. Williams, S., Radnor, Z. An integrative approach to improving patient care pathways International Journal of Health Care Quality Assurance 00 00
  11. Williams, S., Radnor, Z. Using bandwidths to visualize and improve patient pathways Public Money & Management 38 1 21 28
  12. Best, S., Williams, S. Professional identity in interprofessional teams: findings from a scoping review Journal of Interprofessional Care 1 12
  13. Piboonrungroj, P., Williams, S., Simatupang, T. The emergence of value chain thinking International Journal of Value Chain Management 8 1 40
  14. Wikner, J., Yang, B., Yang, Y., Williams, S. Decoupling thinking in service operations: a case in healthcare delivery system design Production Planning & Control 28 5 387 397
  15. Esain, A., Aitken, J., Williams, S., Kumar, M. Reverse exchange: classifications for public service SCM Supply Chain Management: An International Journal 21 2 216 227
  16. Hu, Q., Williams, S., Mason, R., Found, P. The Change of Production Systems through Consultancy Involved Projects: a Multiple Case Study in Chinese SMEs Production Planning and Control 27 7-8
  17. Enslev Jensen, B., Anne Found, P., Williams, S., Walley, P. Improving the efficiency and effectiveness of ward rounds International Journal of Quality and Service Sciences 8 3 279 297
  18. Samuel, D., Found, P., Williams, S. How did the publication of the book The Machine That Changed The World change management thinking? Exploring 25 years of lean literature International Journal of Production and Operations Management 35 10 1386 1407
  19. Hu, Q., Mason, R., Williams, S., Found, P. Lean implementation within SMEs: a literature review Journal of Manufacturing Technology Management, Vol. 26 Iss: 7, pp.980 - 1012 26 7 980 1012
  20. Böhme, T., Williams, S., Childerhouse, P., Deakin, E., Towill, D. Causes, effects and mitigation of unreliable healthcare supplies Production Planning and Control 27 4 249 262
  21. Disney, S., Naim, M., Williams, S., Nussey, I., Grubbström, R. In Memoriam: Professor Denis R. Towill 1933-2015 Journal of Production Economics 170
  22. McCauley-Smith, C., Williams, S., Gillon, A., Braganza, A. Making sense of leadership development: developing a community of education leaders Studies in Higher Education 40 2 311 328
  23. Hu, Q., Found, P., Williams, S., Mason, R. The role of consultants in organizational learning Journal of Management Policy and Practice 15 4 29 39
  24. Gillon, A., Braganza, A., Williams, S., McCauley-Smith, C. Organisation development in HRM: a longitudinal study contrasting evolutionary trends between the UK and USA The International Journal of Human Resource Management 25 7 1002 1023
  25. McCauley-Smith, C., Williams, S., Braganza, A., Gillon, A. Future Proofing Leadership through Individual and Collective Thinking: A Case Study in Building Foresight Strategic Change 23 3-4 253 264
  26. Böhme, T., Williams, S., Childerhouse, P., Deakins, E., Towill, D. Squaring the circle of healthcare supplies Journal of Health Organization and Management 28 2 247 265
  27. Marria, P., Williams, S., Naim, M. Six S: creating an efficient and safer work environment Total Quality Management & Business Excellence 25 11-12 1410 1428
  28. McCauley-Smith, C., Williams, S., Gillon, A., Braganza, A., Ward, C., Williams, S. Individual Leader to Interdependent Leadership: A Case Study in Leadership Development and Tripartite Evaluation Advances in Developing Human Resources 15 1 83 105
  29. Böhme, T., Williams, S., Childerhouse, P., Deakins, E., Towill, D. Methodology challenges associated with benchmarking healthcare supply chains Production Planning & Control 24 10-11 1002 1014
  30. Beresford, A., Pettit, S., Xu, Q., Williams, S., Williams, S. A study of dry port development in China Maritime Economics & Logistics 14 1 73 98
  31. Williams, S., Snow, D. Promoting health in small and medium‐sized enterprises Journal of Small Business and Enterprise Development 19 4 729 744
  32. Elizabeth Esain, A., Williams, S., Gakhal, S., Caley, L., Cooke, M. Healthcare quality improvement – policy implications and practicalities International Journal of Health Care Quality Assurance 25 7 565 581
  33. Yang, B., Yang, Y., Williams, S. Service postponement Journal of Manufacturing Technology Management 21 4 470 483
  34. Williams, S. A supplier development programme: the SME experience Journal of Small Business and Enterprise Development 14 1 93 104
  35. Massey, L., Williams, S. Implementing change: the perspective of NHS change agents Leadership & Organization Development Journal 27 8 667 681
  36. Williams, S. Managing and developing suppliers: can SCM be adopted by SMES? International Journal of Production Research 44 18-19 3831 3846
  37. Massey, L., Williams, S. CANDO: implementing change in an NHS Trust International Journal of Public Sector Management 18 4 330 349

Books

  1. Williams, S. Improving Healthcare Operations: The application of Lean, Agile and Leagility in Care Pathway Design Palgrave
  2. Radnor, Z., Bateman, N., Esain, A., Kumar, M., Upton, D., Williams, S. Public Services Operations Management Routledge

Book Chapters

  1. Esain, A., Kumar, M., Williams, S. Final reflections: The future research agenda on public service operations management (Ed.), Public Services Operations Management Routledge
  2. Hu, Q., Found, P., Mason, R., Williams, S. Lean Thinking and Organisational Learning: How Can They Facilitate Each Other? (Ed.), Understanding the Lean Enterprise Springer International Publishing
  3. Aitken, J., Esain, A., Williams, S. Understanding the nature of demand variation of patient arrival for emergency healthcare services. (Ed.), Public Services Operations Management Routledge
  4. Found, P., Williams, S., Rich, N. Kaizen (Ed.), The SAGE Encyclopaedia of Quality and the Service Economy Sage Publications Ltd
  5. Found, P., Rich, N., Williams, S. Lean Philosophy and Methods (Ed.), The SAGE Encyclopedia of Quality and the Service Economy Sage Publications Ltd