group of people having a meeting in a boardroom

Author: Professor Paul Latreille

Research undertaken since 1999 by Professor Paul Latreille has examined workplace conflict and its resolution. Much of this research has been externally funded by the ESRC, government and other bodies, and published as reports in internationally recognised academic journals. The research has delivered a range of impacts, including shaping policymaker and practitioner debate, and providing confirmation of, and challenges to, policy and practice. Impact is evidenced, by references to research in government consultation documents and responses to such documents, Parliamentary debate (Hansard, 13/03/12) and practitioner materials

Overall Impact
In relation to practitioners, Latreille’s research on SMEs has been referred to and carried on the website of a major mediation provider (CMP Resolutions), and in the promotional materials of another (TCW), while the thematic review of case studies published in the Acas series was described by the Acas Director of Delivery, as “an important contribution to the evidence base and a valuable resource for promoting better understanding of mediation”.

Funder: ESRC, Government
The Research Excellence Framework (REF) measures the quality of research in universities in the UK

Read the whole Improving Conflict Resolution and Mediation in UK Workplaces case study.