Planning and Performance Management

Planning and Performance Management Team

The Planning and Performance Management Team works collaboratively to support the University in developing and presenting its strategic vision through the translation of vision into operational activity through the University’s Strategic Plan.

In supporting the University’s aspiration of sustainable and continued growth, the Planning and Performance Management Team work with key partners across the University to develop, deliver and refine critical strategic business processes such as the business planning and resource allocation process, the approach to gathering business intelligence and the core delivery mechanisms for strategic priorities through an implementation plan.

Working to embed a culture of continuous improvement, the team has a well-defined role in assimilating, analysing and communicating management information to support effective decision-making at all levels. The team works to ensure that those who are tasked with making decisions have timely, accurate and succinct information.

Operating in an ever-changing environment, the team ensures that the views of the University are represented appropriately in formal consultations and engagements with the funding council and Welsh Government.

The Planning and Performance Management Team adopts a whole organisation approach across the full range of University activity – research, student experience, knowledge-led economy and society. The work of the team can largely be split into three categories:

The work of the team

Strategic/Operational Planning

Strategic and Operational Planning

  • Lead on the development of University strategy
  • Manage the development and implementation of annual operational planning processes
  • Contribute to University internal communications including the delivery of key meetings, consultation workshops and events with internal and external stakeholders
  • Provision of information, evidence and business analytics to support University change initiatives and  strategic developments including bids for external funding.

Business Analytics & Performance

Business Analytics & Performance Management

  • Managing the sourcing, analysis and interpretation of information relating to the HE market and the University’s competitors
  • Producing meaningful competitor analyses with recommendations for policy and practice
  • Preparing a wide range of returns for agencies including the Higher Education Statistics Agency, university league table providers and the Higher Education Funding Council for Wales
  • Monitor the University’s league table performance including the preparation of reports, updates and advice to senior managers
  • Work with colleagues in Human Resources to ensure consistency between individual staff performance management indicators and institutional benchmarks.

University Improvement

University Improvement Agenda

  • Support the University’s continual improvement through the provision, analysis, monitoring and reporting of reliable and timely business analytics at corporate, business unit and individual levels
  • Support the use of benchmarked business analytics to inform where targeted improvement activity is required
  • Support strategic development and change initiatives through the management, monitoring and reporting of the University’s rolling annual Implementation Plan.

Key Contacts

Louisa Parry   

Head of Planning & Performance Management  |  Pennaeth Cynllunio & Rheoli Perfformiad


Rob Bowen  

Senior Planning & Performance Officer  |  Uwch Swyddog Cynllunio a Pherfformiad


Rob Fulford

Planning & Performance Officer  |  Swyddog Cynllunio a Pherfformiad


Karys Thomas

Performance Information Officer  |  Swyddog Gwybodaeth Perfformiad