If you are applying for a professional or support vacancy, it may be helpful to review our Professional Services Values and Leadership Values pages. Our recruitment process aims to evaluate applications against the values and other job-related criteria in the job description. This is attached to the job advertisement and will detail the type of evidence you should provide on your application.
The panel who review your application will be seeking evidence that you meet the criteria against each point in the person/job specifications and we would strongly advise using specific examples for each point.
You may also find it helpful to structure your examples using the STAR technique; this is a simple way to help you answer questions in the application form and at interview, using evidence and real examples to show us your skills.
STAR stands for Situation, Task, Action and Result.
How do I use STAR?
You can set the scene and let us know the background and context to your answer. Try to be specific in your description.
T – Task
Describe the task you were responsible for in the situation and what you needed to do to complete or resolve it. Keep focused on the part you were responsible for and be concise. Include any challenges you faced.
A – Action
This is your opportunity to tell us exactly what you did to achieve a successful outcome. We are looking for the part you played. Using your specific example, show us the skills you used at each step eg planning, initiative, communicating, problem solving, leadership etc, but make sure this is relevant to the question and the criteria in the job description.
R - Result
Share the outcome of the situation, and your specific contribution. You can also tell us what you learned or if you would do things differently next time.