3 students at table


We are here to offer support for your devices  (laptops, tablets, phones and e-readers).

We aim to offer support for :

  • Wi-Fi -  connecting to Swansea University Wi-Fi.

  • Information Security - virus checking, virus removal (depending on complexity), data recovery (but we emphasise the need to always back up your critical data), password and encryption advice.

  • Email - including on how to set up University email on your device.

  • Software - installation of University supplied software on your device.  Please note, training for particular software will need to be sourced from the software vendor, or via your department, if available.

  • Printing, Photocopying and Scanning - including how to register for printing.

  • Laptop loans - short and long-term loans (up to 2 weeks) are available. 

Device Support FAQs

If you have a device support query, please search our FAQs below or View all FAQs