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Crisis Communication in Botswana

EPT/SUBJECT AREA - Media, Communications and PR 

SUPERVISOR(S) - Dr Sian Rees and Dr Richard Thomas

RESEARCH DEGREE (PhD)

THESIS TITLE - Crisis Communication in Botswana: The case for the Bamangwato Concessions Limited mine in Selibe Phikwe


SYNOPSIS

This study investigates Crisis Communication in Botswana, specifically audience reception and perception of crisis messages, crisis response strategies and the role of social media during crisis situations in Botswana. It will contribute to a body of knowledge on crisis communication around the world and on Botswana, where there is negligible or no research on crisis communication. This research explores the case of the Bamangwato Concessions Limited (BCL) mine which was abruptly closed in 2016 by the Government of Botswana, leaving over 6000 people jobless and stranded and the crisis communication of the inter-organisational stakeholders affected by the crisis.