Academic Services Values


All Professional Services areas at Swansea University operate to a defined set of Core Values and it is an expectation that everyone is able to demonstrate a commitment to these values from the point of application through to the day to day delivery of their roles.

Our Vision

Values define our University culture, and provide consistency to drive our collective ambition for continuously improving performance and service excellence. Swansea University will have Professional Service functions operating seamlessly across both campuses that are stakeholder focussed, appropriately structured with fit-for-purpose business processes to enable the University to achieve UK top-30 performance by 2018.

Further details can be viewed here. 

Academic Services at Swansea University aspires to the following values:

1. Professionalism

  • We are a professional team and take pride in delivering high quality services effectively and efficiently.
  • We value creativity and innovation.
  • We demonstrate equality, integrity, honesty and transparency in every aspect of our service.

2. Working Together

  • We work in partnership with colleagues, students and other stakeholders to achieve our goals.

3. Service Excellence

  • We take active responsibility for understanding and supporting the individual needs of our service users.
  • We listen to and engage with our service users and are committed to the continued enhancement of everything that we do, to ensure a positive user experience.