Swansea University

2. How the University Works

2. How the University Works

Every student is enrolled in an academic College. Your College is your ‘home base’, where you will work and receive supervision.  

2.1 There are several University committees that make and monitor policy, and made up of staff and student representatives. Many of the members and all of the Chairs of these committees will be academic members of staff who also supervise postgraduates in their own Colleges and undertake their own research. These staff will have their offices in their respective Colleges. 

2.2 Academic Services is staffed by specialist administrators whose job is to implement policy, alert the University committees to areas of concern, and deal with the administrative needs of postgraduate students.

2.3 Most of the University committee members will serve a finite term of office, whereas the Academic Services Staff may well be specialists whose long-term career has been in student administration.  If you need advice or help which you cannot get from your supervisors or College, it is therefore a good idea to contact Academic Services. They will either help you, or direct you to one of the  University committee Chairs. Academic Services is based in the Stable Block behind Singleton Abbey at the eastern end of the campus. Their opening hours are 8.30am – 5.30pm on working weekdays.  You will have contact with them when you receive letters confirming Progression and Awards Board decisions, or if you have any problems with your College that you cannot resolve directly with your supervisors or Head of College. It is they who will ensure maintenance of your student record; record your progression decisions; help provide guidance and training; and provide advice to your College with regard to arranging the examination of your thesis. If, however, you wish to raise a concern about the functioning of Academic Services or how you have been treated by them, then please get in touch with the Director of Academic Services. 


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