Swansea University

Academic Services and Other Administrative Depts

Academic Services and Other Administrative Depts

If you have any academic concerns or queries you should, in the first instance, approach your Academic Mentor, or a member of staff in your College.  However, if the nature of your query has broader implications for your studies in Swansea, the University has a wide range of expert services to help you.


MyUniHub brings together a number of these frontline Professional Services to provide a centralised one-stop student information desk, or Hub, on both Swansea University campuses.  These Hubs aim to offer reliable and consistent information, advice and guidance, and are your first port of call for any issues that you might encounter over the course of your academic career.  Queries are dealt with in a sensitive and confidential manner by highly trained Hub-based staff who will try to resolve your query but who can, where necessary, refer you to more expert advice and guidance within the University.

The Singleton Park campus Hub is located in the Singleton Abbey Stable Block and the Bay Campus Hub is situated in the Tower Information Centre.

For more information on MyUniHub, visit https://myuni.swansea.ac.uk/

Tel: 01792 606000
Croesewir galwadau yn Gymraeg a Saesneg / We welcome calls in Welsh or English

Email: myunihub@swansea.ac.uk

The contact details for some of the Professional Services that you may be referred to are provided below.  Full details are available within your College handbook.


Contact details

Tel: 01792 606000


Web: http://www.swansea.ac.uk/academic-services/

Opening times: Monday to Friday 8.30am - 5.30pm


Contact details

Tel: 01792 606850

Email: ido@swansea.ac.uk/studyabroad@swansea.ac.uk

Web: http://www.swansea.ac.uk/international/


Keir Hardie Building, Ground Floor

Tel: 01792 602000

Email: student.services@swansea.ac.uk

Web: http://www.swansea.ac.uk/student-support-services/

Disability Office

Grove Building Extension

Tel: 01792 606617

Email: disability@swansea.ac.uk

Web: http://www.swansea.ac.uk/disability-office

Opening Times: By appointment

Assessment Centre

Grove Building Extension

Tel: 01792 513000

Email: ssta@swansea.ac.uk

Web: http://www.swansea.ac.uk/dsa/

Transcription Centre

Amy Dillwyn Building

Tel: 01792 295912

Email: braille@swansea.ac.uk


Mental Health Support - See Wellbeing Services

International Student Advisory Services (ISAS)

Keir Hardie, Ground Floor

Tel: 01792 602000

Email: isas@swansea.ac.uk

Web: http://www.swansea.ac.uk/isas/

Opening Times: ISAS operates an appointments system Monday to Friday 9.20am - 4pm

Money Advice and Support Office (MASO)

Keir Hardie Building, Ground Floor

Tel: 01792 606699

Email: moneydoctors@swansea.ac.uk

Web: http://www.swansea.ac.uk/money-advice/

Opening times: MASO runs drop-in sessions on Monday, Tuesday and Thursday between 1pm - 4pm and Friday between 10am - 1pm (no appointment needed).

Wellbeing Services

Horton Building, Ground Floor

Tel: 01792 295592

Email: wellbeing@swansea.ac.uk

Web: http://www.swansea.ac.uk/wellbeing/

Opening Times: Monday - Friday 8.30am - 4.30pm.

Centre for Academic Success (CAS)

Glyndwr Building, Lower Ground Floor

Tel: 01792 606613

Email: academicsuccess@swansea.ac.uk

Web: http://www.swansea.ac.uk/cas

English Language Traning Services (ELTS)

Emily Phipps Building, Hendrefoelan

Tel: 01792 295391

Email: elts@swansea.ac.uk

Web: http://www.swansea.ac.uk/elts

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