Swansea University

2. Eligibility

These procedures are available to candidates who are enrolled within the University, whether studying or domiciled overseas, involved with placements or work-based learning,  and candidates who have interrupted their studies on a temporary basis.

These procedures also apply to former candidates of Swansea University who have withdrawn from their programme or have completed their programme as long as the appeal is submitted within 3 months of notification of the Examination Board decision being appealed.

These appeals procedures are relevant for candidates wishing to appeal against a decision taken by an Examination Board  in the following instances:

  • Candidates who are prevented from continuing with their studies part-way through a level of study or part of a programme.
  • Candidates who fail to qualify to proceed to the next stage of their programme at the end of a level, end of a part or end of a year.
  • Where the implications of the progression decision taken by the Examination Board may have a significant impact on the student's overall results (e.g. capping of marks).
  • Candidates who have completed their programme but who wish to appeal against the result or candidates who are dissatisfied with the award of an exit qualification of the University.

Grounds for Appeal


The experience and knowledge of a student, the student’s performance and whether he/she has reached the required academic standard, and an awareness of best practice in higher education are combined to allow an examiner to make an academic judgement on the ability of a student.  Academic judgement is the decision made by academic staff on the quality of academic work or the criteria being applied to mark work (rather than the administrative marking process). Academic appeals which question this academic judgement shall not be considered.


Appeals against decisions taken by College Special Circumstances Committees (or appropriate Committee) or the University's Academic Regulations and Cases Board (or nominee) in relation to extenuating circumstances shall not normally be considered.


The University shall only consider academic appeals which are based on one or more of the following grounds:

2.4.1 The Examination Board failed to take into account all work submissible and properly submitted for assessment.

2.4.2 There was evidence of a computational or administrative error in arriving at the end of level/part decision.

2.4.3 Evidence of prejudice or of bias or of inadequate assessment, not of an academic nature, on the part of one or more of the examiners.

2.4.4 Defects or irregularities in the conduct of the examination or in written instructions or in advice relating thereto which are of such a nature as to cause reasonable doubt as to whether the examiners would have reached the same decision had they not occurred. Candidates must provide a compelling reason for not bringing to the attention of their College the defects or irregularities when they occurred.

2.4.5 The examiners were aware of, but did not fully consider, defects or irregularities in the conduct of the examination or in written instructions or in advice relating thereto, when such defects or irregularities or advice might, in the candidate’s opinion, have had an adverse effect on his/her performance.

2.4.6 Extenuating circumstances (as defined with Section 3 of the Policy on Extenuating Circumstances Affecting Assessment) which the Examiners were not aware of and which had an adverse effect on the candidate's academic performance. Candidates must provide an explanation, supported by compelling evidence to show that :  

(a) the candidate had been incapable of determining whether or not he/she was fit to undertake the assessment and/or of notifying the College at the  relevant time; (see Sections 2.5 and 2.6 below); and  

(b) the extenuating circumstances had an adverse effect on his/her academic performance.


In accordance with the University’s regulations, candidates shall be expected to submit to their College an application with evidence of any personal circumstances which might have had an adverse affect on their studies, in accordance with the Policy on Extenuating Circumstances Affecting Assessment.  In the case of examinations, such application  must be submitted prior to the examination or within five working days of the examination date.  In the case of continuous assessment, such application must be submitted in accordance with the College policy on submission and penalties for late submission. Normally, any academic appeal based on “new extenuating circumstances” will not be considered. 

Candidates studying on the following programmes shall be expected to submit extenuating circumstances applications to their College in accordance with the procedures and time-limits outlined in their College Handbook - which take precedence over the University's Policy on Extenuating Circumstances Affecting Assessment for these programmes:

  • MBBCh Medicine;
  • Legal Practice Course;
  • LLM Flexible Taught Masters.

In the case of research students, candidates are expected to make their supervisor(s) aware of circumstances which might affect their studies as and when they occur in order that appropriate consideration and/or action can be taken. Where the candidate attends a (research) viva examination, he/she is expected to make the Examining Board aware of any extenuating circumstances which could have an effect on his/her examination.  Academic appeals based on extenuating circumstances which could have been brought to the attention of the Examining Board prior to oral examination shall not be considered.


It shall be presumed that the candidate would have been incapable of determining whether or not they were fit to undertake the assessment and/or of notifying the College in accordance with the Policy on Extenuating Circumstances Affecting Assessment where a candidate provides appropriate written evidence that:

(a) They had experienced any of the following extenuating circumstances -

  • Severe depression.
  • Severe mental health issues.
  • Psychiatric admission.
  • Death of a close relation (defined as a parent/step-parent/primary carer of the candidate, sibling/step-sibling, partner/spouse, son or daughter / step son/step daughter.)
  • Serious sexual assault; and

(b) That the above circumstance/s had occurred no earlier than one calendar month before the submission deadline-examination date of the affected assessment.

The above does not preclude a candidate from submitting an appeal based upon any type of extenuating circumstance and circumstances which occurred earlier than one month before the submission deadline/examination date of the affected assessment provided that the criteria within Section 2.4.6 are met.



Candidates who have been granted supplementary examinations shall not normally be permitted to submit an appeal against that decision.