Mrs Burgess started her career in 1972 entering the Travel and Tourism Industry gaining professional entry into the Institute of Travel and Tourism. In 1991 she was employed by American Express Europe Ltd as area manager and following their withdrawal from the area due to the World Wide Recession at that time, she negotiated to acquire the goodwill of the business together with the retention of staff and started her own business Burgess World Travel. Three years later she was awarded Welsh Business Woman of the year and invited by American Express to sit on the World Wide Advisory Board in New York to represent the UK, a position she held for ten years. Mrs Burgess has now retired from the business.
Mrs Burgess is appointed Lay member of the Standards Committee for the City & County of Swansea, and also Super Lay member for the South West Wales Research Ethics Committee. Mrs Burgess is also a key Business adviser within the Regional Learning Partnership. She is Vice-Chairman of the Gower Society and a member of Council for the Royal Institute of South Wales.
Mrs Burgess is a Court appointed Lay member of Swansea University Council and a member of Court.