Publications

Journal Articles

  1. & The effect of telepresence, social presence and involvement on consumer brand engagement: An empirical study of non-profit organizations. Journal of Retailing and Consumer Services 40, 139-149.
  2. & Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk. Journal of Retailing and Consumer Services 40, 125-138.
  3. & Advances in Social Media Research: Past, Present and Future. Information Systems Frontiers
  4. & Investigating gender differences in consumers’ experience of guilt: A comparative study. Journal of Retailing and Consumer Services 39, 71-78.
  5. & Involvement in emergency supply chain for disaster management: a cognitive dissonance perspective. International Journal of Production Research, 1-16.
  6. & Impact of internet of things (IoT) in disaster management: a task-technology fit perspective. Annals of Operations Research, 1-36.
  7. & Predicting the “helpfulness” of online consumer reviews. Journal of Business Research 70, 346-355.
  8. & Driving innovation through big open linked data (BOLD): Exploring antecedents using interpretive structural modelling. Information Systems Frontiers 19(2), 197-212.
  9. & Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics
  10. & Event classification and location prediction from tweets during disasters. Annals of Operations Research
  11. & Three dimensional product presentation quality antecedents and their consequences for online retailers: The moderating role of virtual product experience. Journal of Retailing and Consumer Services 36, 203-217.
  12. & Mapping IS failure factors on PRINCE2® stages: an application of Interpretive Ranking Process (IRP). Production Planning & Control, 1-15.
  13. & Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling. Public Management Review, 1-25.
  14. & An empirical validation of a unified model of electronic government adoption (UMEGA). Government Information Quarterly
  15. & Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust. International Journal of Information Management 37(3), 99-110.
  16. & The Impact of Social Media on Consumers’ Acculturation and Purchase Intentions. Information Systems Frontiers
  17. & Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model. Information Systems Frontiers
  18. & Interpretive structural modelling and fuzzy MICMAC approaches for customer centric beef supply chain: application of a big data technique. Production Planning & Control 28(11-12), 945-963.
  19. & Barriers to effective circular supply chain management in a developing country context. Production Planning & Control
  20. & Social media marketing: Comparative effect of advertisement sources. Journal of Retailing and Consumer Services
  21. & The changing landscape of IS project failure: an examination of the key factors. Journal of Enterprise Information Management 30(1), 142-165.
  22. & Can clicking promote learning?. Journal of International Education in Business 10(2), 201-215.
  23. & Use of Social Media in Citizen-Centric Electronic Government Services. International Journal of Electronic Government Research 13(3), 55-79.
  24. & Social Media Research in the Context of Emerging Markets: An Analysis of Extant Literature from Information Systems Perspective. Journal of Advances in Management Research
  25. & State-of-the-art in open data research: Insights from existing literature and a research agenda. Journal of Organizational Computing and Electronic Commerce 26(1-2), 14-40.
  26. & Information systems project failure – analysis of causal links using interpretive structural modelling. Production Planning & Control 27(16), 1313-1333.
  27. & A review of literature on the use of clickers in the business and management discipline. The International Journal of Management Education 14(2), 74-91.
  28. & Adoption of online public grievance redressal system in India: Toward developing a unified view. Computers in Human Behavior 59, 265-282.
  29. & Consumer adoption of mobile banking in Jordan. Journal of Enterprise Information Management 29(1), 118-139.
  30. & Using Clickers in a Large Business Class. Journal of Marketing Education 38(1), 47-64.
  31. & Citizens’ adoption of an electronic government system: towards a unified view. Information Systems Frontiers
  32. & Rejoinder: a reply to comments on “should consumers request cost transparency?”. European Journal of Marketing 49(11/12), 1999-2003.
  33. & Consumer behaviour in the context of SMS-based marketing. The Marketing Review 15(2), 135-160.
  34. & Should consumers request cost transparency?. European Journal of Marketing 49(11/12), 1961-1979.
  35. & Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust. Journal of Financial Services Marketing 20(2), 145-157.
  36. & Investigating success of an e-government initiative: Validation of an integrated IS success model. Information Systems Frontiers 17(1), 127-142.
  37. & Citizen's Adoption of an E-Government System: Validating the extended theory of reasoned action (TRA). International Journal of Electronic Government Research 11(4), 1-23.
  38. & The unified theory of acceptance and use of technology (UTAUT): a literature review. Journal of Enterprise Information Management 28(3), 443-488.
  39. & Citizen's adoption of an e-government system: Validating extended social cognitive theory (SCT). Government Information Quarterly 32(2), 172-181.
  40. & An extended DeLone and McLean's information system model for examining success of online public grievance redressal system in Indian context. International Journal of Indian Culture and Business Management 10(3), 267
  41. & Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model. Information Systems Management 32(1), 39-59.
  42. & A meta-analysis of existing research on citizen adoption of e-government. Information Systems Frontiers 17(3), 547-563.
  43. & Can Marketing Strategies Enhance the Adoption of Electronic Government Initiatives?. International Journal of Electronic Government Research 10(2), 1-7.
  44. & Profiling Existing Research on Social Innovation in the Public Sector. Information Systems Management 31(3), 259-273.
  45. & A Review and Weight Analysis of the Predictors and Linkages in Electronic Government Adoption Research. International Journal of Indian Culture and Business Management 8(2), 139-158.
  46. & Evaluating the Validity of IS Success Models for the Electronic Government Research:. International Journal of Electronic Government Research 9(3), 1-22.
  47. & E-government adoption research: an analysis of the employee’s perspective.. International Journal of Business Information Systems 14(4), 414-428.
  48. & Analysing challenges, barriers and CSF of egov adoption.. Transforming Government: People, Process and Policy 7(2), 177-198.
  49. & Evaluating alternative theoretical models for examining citizen centric adoption of e-government.. Transforming Government: People, Process and Policy 7(1), 27-49.
  50. & Theories and Theoretical Models for Examining the Adoption of E-Government Services.. E-Service Journal 8(2), 26-55.
  51. & Reflecting on E-Government Research: Toward a Taxonomy of Theories and Theoretical Constructs.. International Journal of Electronic Government Research 7(4), 64-88.

Books

  1. & Success and Failure of IS/IT Projects: A State of the Art Analysis and Future Directions.

Book Chapters

  1. & Sentiment Analysis of Product Reviews Containing English and Hindi Texts. In Marijn Janssen, Matti Mäntymäki, Jan Hidders, Bram Klievink, Winfried Lamersdorf, Bastiaan van Loenen, Anneke Zuiderwijk, (Ed.), Open and Big Data Management and Innovation. Springer International Publishing.
  2. & E-Government Adoption Research: A Systematic Literature Analysis of Organizational Issues. In Governance Policies and Practices.
  3. & A Meta-Analysis of the Unified Theory of Acceptance and Use of Technology. In M. Nuttgens et al. (Ed.), Governance and Sustainability in IS.
  4. & A Bibliometric Analysis of Articles citing the Unified Theory of Acceptance and Use of Technology. In Y.K. Dwivedi, M.R. Wade, S.L. Schneberger (Ed.), Information System Theory: Explaining and Predicting Our Digital Society.

Conference Contributions

  1. & (2015). A MapReduce Based Distributed Framework for Similarity Search in Healthcare Big Data Environment. Presented at IFIP I3E 2015, Delft, The Netherlands,
  2. & (2015). Jordanian Customers’ Intention Towards and Use of Internet Banking: Exploring Demographic Differences on Their Perception.
  3. & (2015). Digital Divide, Digital Inclusion and ICT for Betterment: A Research Agenda to Pursue in the Context of the Digital India Programme.
  4. & (2015). Factors Influencing Citizens' Adoption of an E-Government System: Validation of the Decomposed Theory of Planned Behavior (DTPB). Presented at UKAIS,
  5. & (2014). Assessing Adoption of Online PAN Card Registration System (OPCRS): An Indian e-Government System Perspective. Presented at AMCIS, USA,
  6. & (2014). Examining Adoption of Electronic District (e-District) System in Indian Context: A Validation of Extended Technology Acceptance Model.
  7. & (2014). Factors Influencing Adoption of Online Public Grievance Redressal System (OPGRS): A Validation of Extended Social Cognitive Theory.
  8. & (2014). Understanding Organisational Factors to Influence Knowledge Management Systems Adoption in Saudi Arabian Public Sector.
  9. & (2014). Exploring Technological Factors Influencing Knowledge Management Systems Adoption in Saudi Arabian Public Sector: A Validation of the Extended TAM Model.
  10. & (2014). Measuring Intention to Use and Satisfaction with an Electronic Government Initiative: Validation of a Combined Model of IS Success. Presented at UKAIS, University of Oxford, UK,
  11. & (2013). Examining Factors Affecting Adoption of Online Public Grievance Redressal System: A Case of India. Presented at UKAIS,
  12. & (2013). Examining the Factors Affecting Intention to Use of, and User Satisfaction with Online Public Grievance Redressal System (OPGRS) in India. Presented at IFIP 8.6,
  13. & (2013). Measuring the Online Public Grievance Redressal System Success Factors: Applying an Extended IS Success Model. Presented at Americas Conference of Information Systems,
  14. & (2013). Factors examining adoption of online PAN card registration system (OPCRS): A perspective of Indian eGov system. Presented at Swansea University Post-Graduate Research Conference,
  15. & (2012). E-Government Adoption Research: A Meta-Analysis of Findings. Presented at European Conference of Information Systems,
  16. & (2012). A Citizen’s Perspective of e-Government Adoption and Diffusion: A Discussion Paper. Presented at British Academy of Management,
  17. & (2011). Is UTAUT really used or just cited for the sake of it? A systematic review of citations of UTAUT’s originating article.. Presented at European Conference of Information Systems,

Other Research Outputs

  1. & (2015). Digital India Programme: A Public Administration Reformation Initiative. (YOJANA: A Developmental Monthly).
  2. & (2013). E-government: Potential and Challenges. (YOJANA: A Developmental Monthly).
  3. & (2012). E-Government: Challenges And Opportunities. (Employment News, Government of India.).