I am currently Professor of Health Services Research in the Medical School at Swansea University. I lead the Patient and Population Health theme within the School. I am also seconded for one and half days a week to the NIHR Evaluation, Trials and Studies Coordinating Centre (NETSCC) at University of Southampton as Journals Editor and Senior Scientific Advisor.
My main research interests and expertise lie in the fields of Emergency Pre-hospital and Unscheduled Care, Clinical Audit and Effectiveness, and research support. In these areas, the focus of my work is to plan, design and carry out evaluations of health technologies and new models of service delivery which often involve changing roles and working across boundaries between service providers. My work is strongly patient-focused and collaborative, and uses mixed methods to achieve study aims.