I am a Senior Lecturer with the Department of Public Health, Policy and Social Sciences. I am also an Improvement Science Fellow sponsored by the Health Foundation and a member of the Foundation’s Q community. My fellowship research is examining the design of patient care pathways using improvement techniques originating from other sectors. I am lead of the Swansea Centre for Improvement and Innovation which hosts the Improvement Science Research Group. I am co-lead of ARCH-I, a virtual network for healthcare improvers in South West Wales. I have been an invited speaker at International and national conferences and widely published my research. My research is interdisciplinary and translational with a specific interest in examining how supply chain and operations management approaches might be applied in healthcare.
My other research interests include:
- Public Services Operations Management
- Improving health and social care systems – including approaches such as Lean and Agile
- Coproduction and co-design of care
Prior to joining Swansea I was a lecturer in Logistics and Operations Management with Cardiff Business School, Cardiff University. From 2007 to 2010 I was a senior member of the Clinical Systems Improvement team at Warwick University’s Medical School. Whilst at Warwick I assisted in the development of a number of national healthcare improvement programmes and designed and delivered postgraduate modules in clinical systems improvement.