Those who know Karen on a personal or professional level will all agree that the one word that would encapsulate Karen is devotion. A devoted professional, role model, team leader, wife and a mother of two which, through her respectful character, hard work and dedication, decisions and leadership inspires not just the team she leads but also those she comes in contact with.
Karen’s varied career has provided her a balanced training ground to prepare her professionally for a career in Information Services and Systems.
Karen’s more recent roles include:
- Careers Adviser
- Adult Guidance Adviser
- Library Assistant
- Issue Desk Co-ordinator
- Customer Services Co-ordinator (where her most recent achievement has been successfully setting up the new Bay Library along with her new team of staff)
Karen is full of life and approaches every challenge with an energetic, eager and positive outlook. Her friendly, kind and courteous nature makes her approachable, compassionate and a great listener. She undertakes each challenge in a patient, calm, pensive and sensible fashion. As a leader, she actively coaches each individual to achieve their full potential by encouraging each member to use initiative to further the aims of the service. She ensures ideas and policies are shared, followed through and evaluated. Karen embraces strategic opportunities to share good practice and learning throughout. Advice given by Karen is enriched by her wealth of knowledge of the organisation, its systems and networks gained through experience.
As a member of staff her skill, knowledge, experience and reputation are well respected and she has been approached to represent the university in a variety of roles e.g. lead on the SCONUL Access Scheme, excelling in public speaking at national events such as Gregynog Colloquium 2014 and in 2015 The Chartered Institute of Library and Information Professionals (CILIP) Cymru Conference. As a supporter of ‘Chwarae Teg’ Karen understands the need for fair and consistent work policies for women in the workplace. Her passion for hidden disabilities may fuel her need to educate herself on Autism and in particular Pathological Demand Avoidance (PDA), but her dedication drives her need to share good practice, further current research and ensure accessibility and inclusion for disabled users. Finally, she still finds time to develop professionally by completing a MA in Information & Library Studies.
Nominating Karen is a pleasure, as her natural habitat is a place of modesty.