Setting up your Card for printing.


Student cards can be used as a photocopy / print card.

Before using your card for photocopying or printing, you need to create a PIN number and put some credit on your student account (either coins or notes).

To create a PIN number, place your card on the card area on top of one of the printer / copier machines. Login on the touchscreen using your student number and normal password, and then enter your preferred PIN number.

You can then take your card to one of the print credit top up machines available on Level 2 West or in the open access PC room on Level 4 and in branch libraries to add some credit. If the print credit machines are unavailable please see a member of the Customer Service Team at the Information Desk so they can credit your account for you.


Staff can charge copying back to their department with a staff print card. To obtain one, either complete the form available at the information desk, which will then need to be authorised with a financial code by your department. Or you can request a form by emailing the Customer Service Team who can then send you the form electronically.


Copycards to operate Library photocopiers / printers can be obtained from the library information desk in all branches. A refundable Copycard costs £3.00 and must be charged with credit before use. Credit is placed on the card by placing it on the card area on the top right hand side of the revaluer and inserting coins (5p, 10p, 20p, 50p £1 and £2) or notes. The cards can be returned after use for a full refund of the £3 deposit.

Printing, copying & scanning


Once you have reached the print menu on your PC

  • Send the print job to the ISS mono queue for black and white printing or ISS colour for colour printing.
  • The default setting will be to print your document on both sides of the paper. 
  • If you would like your document printed on one side only then this will need to be changed in the print settings.
  • Go to one of the printer / copier machines. Place your card in the card area on the top right of the machine and enter your PIN number. 
  • You should then see your documents on the touch screen and can select what you want to print. The screen will tell you how much money will be deducted from your account.

It is also possible to print from some mobile devices to do this you will need to be connected to the internet. Simply go to and login as normal. You can then upload word documents and PDFs ready to print. You will then need to click on the word mono or colour and your print job will be sent to the corresponding queue.


Once you have logged into the printer / photocopier you must select copy, then check settings such as one or two sided and colour or monochrome. place the documents either one at a time on the flatbed scanner or many pages at once through the top feed scanner.

Your copies will then be printed. 


Log into the printer / photocopier select the scan option, this will give you two options:

  • To scan your document to your student / staff account (scan to folder).
  • To send it to your student / staff email address as a PDF attachment (scan to e-mail).

Please note that scanning is free - however, please make sure that you have at least 10p on your printing account to enable you to use the scanning service.



  • Black and white printing and copying costs 5p for an A4 sheet and 10p for A3. The default is to print double sided so you can get 2 sides of print for 5p - it is possible to change this using the printer properties on your PC if you need single sided printing.
  • Colour printing costs 30p for an A4 sheet and 60p for A3. 
  • There is no charge for scanning to your P drive or e-mail which can also be done from the same machines (though there will need to be at least 10p credit on your printing account in order to access the printers / copiers)

Only credit money to your account that you will need for printing / photocopying.

Please be aware that any credit left on your account cannot be refunded.


The printers / photocopiers are located in the following areas:

  • Level 2 west, there are 3 machines situated opposite the vending machines, next to the first staircase as you enter the building.
  • Level 3, there are 4 machines on this level - 3 at the rear of the study hall and 1 in training room 2.
  • Level 4, there are 2 machines in the open access PC room, there is also 1 machine available in the quite study area, next to the newspapers.

The revaluers where you top up your printing account are located in the following areas:

  • Level 2 west, near the vending machines, next to the first staircase as you enter the building.
  • Level 4, the machine is in the open access PC room next to the two printer / copier machines.

Loan laptops

Loaning laptops

Laptops are available for students to borrow from the Information Desk at Bay Library and Singleton Park Library for a 2 week loan period. Only current Swansea University students can use this service. Staff should email to request to borrow a staff laptop.

Current students can reserve a laptop by asking at the Information Desk or by contacting us by phone or email. Your student ID number will be added to the reservation list and you will receive an email when the laptop is ready to collect. The laptop will then be reserved for 24 hours. If the laptop is not collected within this time, it will be offered to the next person on the list. It is not possible to reserve a laptop if you currently have one on loan.

Returning Laptops

Please remember to return the laptop by the due date. Laptops cannot be renewed and if they are returned late they will incur a fine of £10 per day.

Please be advised that due to a significant increase in the number of laptops (and related equipment) being returned damaged / faulty, a number of checks will now take place every time a laptop is returned. Further checks will also take place when the laptop is re-ghosted (i.e formatted for the next borrower). Should we find any further issues and this point, we will contact you using your @swansea email address with further information.

Please be aware that you are responsible for any damage incurred whilst the laptop is booked out to you. Charges can vary significantly and you will be billed accordingly. This may affect your borrowing rights for other items.

What can I access using the laptops?

Software includes : MS Office, endnote, CD Writing software, Internet Explorer. Each laptop comes with a password and instructions for accessing the Swansea Wireless network. You will not be able to see your P drive directly but you can link to it via the Internet (via Make sure you save your work either to your own area on the network or a USB as anything saved to the hard drive of the laptop will be wiped once it is returned to the library.

How can I get help with a laptop
If you have problems using a laptop or think there is a fault on it please speak to a member of staff at the library Information Desk. Alternatively, you can phone 01792 295060 or email If possible, you will be issued with a replacement.

Terms and conditions

On borrowing a laptop for the first time you will be required to complete a laptop form. You will have to fill in your personal details : name, address and student id. This form is completed once only and will be valid for the full academic year and will cover all laptops you borrow. This is in addition to the checks that will be made when a laptop is returned.

Please be aware that you are responsible for the cost of repair or replacement if the laptop is damaged, lost or stolen whilst in your possession.