Swansea University provides blanket Wi-Fi coverage across its estate, for use by Students and Staff. As well as a Visitors network for guests and conferences.
For students it includes :
For staff it includes:
More information can be found on the Wi-Fi Support Website.
In person assistance can be found at the Customer Service Desks in all the library buildings - please bring your device with you.
Instructions, tools and Help can be found at the Wi-Fi Support Website
Three steps to connect:
If your query cannot be addressed by any of the above, then please visit the Service Desk.
Network Team Manager
Information Services and Systems
Information Services and SystemsContact details are available here
This service is available 24/7, 365 days a year.
The support is offered by the Customer Service Team, whose hours vary across the academic year – these can be found here.
More complex queries that the Customer Service Team are unable to resolve will be dealt with between 8.30am and 4.30pm, Monday to Friday.