Swansea University’s Service includes Desk Telephone, DECT telephone and mobile phone provision for staff
For staff it includes (but is not limited to):
This service is available 24/7, 365 days a year.
The support is offered by the Customer Service Team, whose hours vary across the academic year – these can be found here.
More complex queries that the Customer Service Team are unable to resolve will be dealt with between 8.30am and 4.30pm, Monday to Friday.