iFind Reading

Description of the service

Swansea University’s iFind Reading service is for use by both staff and students.

For students it includes :

  • Reading lists displayed in Blackboard by module.


For staff it includes :

  • Reading list administration

iFind Reading can be accessed via Blackboard modules for students

For staff, administration access is from here.

Logging on – students :

  • Your user name is your student ID number
  • Use your normal University password

Logging on – staff :

  • Your user name is the first part of your Swansea University e-email address, before the @ symbol
  • Use your normal University password

How to get help

The University’s knowledgebase is a good starting point to help resolve any queries you may have.

Alternatively, if you need assistance or would like to report an issue, please contact the ISS Customer Service Team on 01792 (29)5500,  log a call through our Service Desk or visit the Information Desks in the Singleton Park or Bay Libraries.

Service owner / Delivery team

Andrew Brown

Collections Services and Systems Librarian

Information Services and Systems

 

Information Services and SystemsContact details are available here

NB. Please contact the Service Desk for all support enquiries, issues and suggestions.

Hours of operation / support

This service is available 24/7, 365 days a year.

The support is offered by the Customer Service Team, whose hours vary across the academic year – these can be found here.

More complex queries that the Customer Service Team are unable to resolve will be dealt with between 8.30am and 5.00pm, Monday to Friday.