ABW Agresso

Description of service

ABW is an Enterprise Resource Planning (ERP) system which covers the core functions of :

  • Finance (including raising of purchase orders)
  • Research Proposals (AMS)
  • HR (including access to your staff record)
  • Payroll (including access to payslips)

This is a staff only system.

It can be accessed via link on home, but also directly on the ABW Login screen

Logging on :

  • Your user name is the first part of your Swansea University e-email address, before the @ symbol
  • Use your normal University password

How to get help

There are a variety of support pages to the ABW system


For all requests and issues with ABW, please raise a call using the University’s Service Desk

Service owner / Delivery team

 

Steve Owen
Associate Director and Head of IT Services,
Information Services and Systems

Contact details are available here

NB. Please contact the Service Desk for all support enquiries, issues and suggestions.

Hours of operation / support

This service is available 24/7, 365 days a year.


The support is offered by the Customer Service Team, whose hours vary across the academic year – these can be found here.


More complex queries that the Customer Service Team are unable to resolve will be dealt with between 8.30am and 4.30pm, Monday to Friday.