Frequently Asked Questions

Booking

When can I book my place at the congregation?

We will send you an email when the online booking system opens, usually about 3 months before the congregations.

Emails will be sent to your University email address and any personal email account we have on your intranet account.

I am not bringing any guests to the congregation - do I still need to complete the application process?

Yes, it is essential that you complete the application process to ensure that your seat is reserved for you.

I will not be attending the congregation - do I still need to complete the application process?

Yes, you will still need to complete the application process, as we need to know how many students will be attending.

I am still waiting for my results. Should I wait until they are published before completing the application process?

No, you should complete the application process as soon as possible, to ensure that you are allocated tickets.

We cannot guarantee that tickets will still be available if you apply after the booking deadline.

If you do not pass your final assessments, you will automatically be uninvited from the congregations and will receive an email informing you that you are no longer eligible to attend.

Am I able to change my congregation day/time?

No, all students will be allocated to a congregation based on their home department. This principle will apply across all Colleges.

If you are unsure of your home department please contact your College in the first instance. 

Tickets

How can I book guest tickets?

When you receive our email invitation to the online booking system, you will have the option to book guest tickets.

You will automatically be allocated and guaranteed 2 guest tickets.

Graduating students do not need a ticket to attend their congregation. 

All tickets are free of charge.

You will collect your tickets from the Great Hall on the day of your congregation. 

Will there be additional tickets available?

When completing your online booking, you will have the chance to request one additional guest ticket.

Once the online booking has closed we will allocate extra tickets, if available, on an equitable basis. 

No extra tickets are guaranteed until you receive an email with your final ticket allocation approximately 4 weeks before the congregations.

Please note that there is no guarantee that additional tickets will be available for any particular congregation.

Can I get tickets on the day?

There will not be any tickets available on the day that have not been applied for.

Guests who do not have tickets are welcome to watch a live stream of the congregation in room GH037, on the ground floor of the Great Hall.

Can I bring children to the congregation?

Yes, children are admitted to the congregation, but you will need to have a ticket for them.

Please note, however, that the congregations may not be suitable for young children as they are formal occasions lasting approximately one and a half hours.

Child care facilities are not available.

Is there any wheelchair space available?

Yes, but please note that wheelchair seating is limited and must be booked in advance.

If you or your guests have any special requirements, please note this when requested during the online booking process or, if you have already booked, contact the Graduation Office directly.

How will I receive my tickets?

Guest tickets are not sent out - you will need to collect your tickets from the Great Hall on the day of the congregation upon registration.

You will be informed by e-mail of your total ticket allocation prior to the congregations.

Graduating students do not need a ticket to attend their congregation.

Dress

Is there a dress code?

All graduating students are required to wear academic dress, which can be hired from Ede & Ravenscroft.

We also recommend that graduands wear a shirt or blouse, to enable the hood of the gown to be attached to one of the buttons.

For more information, visit our Academic Dress page.

For guests, there is no official dress code.  However, as the congregation is a formal event, we recommend that guests wear smart dress.

Where do I order my graduation gown? How much will it cost?

Your gown should be ordered at least three weeks before the congregations from Ede & Ravenscroft, who are the University's official gown supplier.

The cost of hiring an academic gown is dependent on your level of award, but typically costs between £40 and £60.  Please see prices for 2017.

Ede and Ravenscroft are the official photographers for the congregations and will be present at each event.

You can have your photos taken on the day and can either buy the prints online beforehand or at the congregation.

The cost of the prints varies depending on the package you want to buy.

Visit Ede and Ravenscroft for more details.

On the Day

What time do the congregations start and finish?

All congregations begin at 9.30am, 11.30am, 2.15pm or 4.15pm. Please visit the graduation Timetable for specific congregations.

You will need to arrive at least 1½ hours before your congregation is due to start to make sure you have enough time to collect your tickets, gown and have your photographs taken.

Please note that the photography studios are open after your congregation.

Each congregation lasts approxinately 1½ hours.

Where is the venue and how do I get there?

Graduation will take place at our Bay Campus, Fabian Way, Skewen, Swansea SA1 8EN 

Parking will not be available on the Bay campus.  The University will operate a Park and Ride facility; please go to Travel for more information.

What do I need to do on the day?

On the day of your congregation you will need to go to the Great Hall to register, obtain your seat number, collect your tickets and your ‘degree pack’ and robe.

Please be aware there may be queues and we advise you to arrive at least 1 ½ hours before your congregation start time to allow yourself enough time.

You can then have your photographs taken (this can be done before or after the congregation), order your DVD, buy memorabilia and take your seats in the Great Hall auditorium. If you are awarded your degree or award 8 weeks or more before the congregations, your award pack containing your certificate and transcript (if appropriate for your programme of study) will be sent by post to your home address.

Please be aware that both you and your guests must be seated no later than 15 minutes before the start of the congregation.

Late arrival may affect your guests' ability to take their seats and your ability to take part in the congregation.

We reserve the right to refuse admission to any late guests to the congregation, even if they have a ticket.

The doors to the auditorium will open 30 minutes before the beginning of the congregation.

Where will I sit at the congregation? Will I sit with my guests?

You will sit with other graduands at the front of the auditorium, organised alphabetically by award and course.

Each award is announced, followed by the names of all graduands attending.

As your name is read out, you will walk across the stage to shake hands with the Chancellor or Vice-Chancellor.

Marshals will be available to assist you on the day, ensuring that you are presented correctly for your degree or award.

Guests will sit in a separate area behind the graduands.

Can I bring a camera and video camera to the congregation?

Yes, but please be considerate of those sitting around you if photographing or filming during the event.

Professional photographs and a DVD of the congregation will be available to purchase after the congregation - for more details, please visit our Photographs section.  

Miscellaneous

When will I receive my certificate?

If you are awarded your degree or award 8 weeks or more before the congregations, your award pack consisting of your certificate and transcript (if appropriate for your programme of study) will be sent by post to your home address.

If you are awarded your degree or award 8 weeks or less before the congregations then your award pack will be ready for collection in the Great Hall once you have registered.

If you have any queries regarding your award pack, or if you do not receive your award pack within three months of your award being confirmed, contact MyUniHub on myunihub@swansea.ac.uk

I need a visa support letter for me/my family to attend the congregation - what should I do?

We can provide you with a supporting letter for your visa application, but please note that we cannot include the names of your guests on the letter.

Please go to our International Visa Support Letters section for further details.