Introduction to Team Leadership


Target Audience:

Professional Services Line Managers (Team Leaders/ Supervisors) - Grades 3-6


It can be challenging to make the leap into supervision or team leadership for the first time. This 2 day course combines introductory management theory with a range of practical activities to develop your confidence. It aims to equip new managers with the skills they need to support them in their roles. It will also help team leaders, managers and supervisors to get the best performance from the individuals in their team. Topics covered include identifying your own management style, understanding motivation, delegation, communication skills, coaching, and dealing with challenging individuals or situations.

Learning Outcomes:

By the end of this workshop you will be able to:

  • Discuss and explore the role of the team leader/manager/supervisor and how to make an effective transition into management
  • Identify different management styles, recognise your own personal style and how it can be used to positively impact on your team
  • Explain how a coaching approach can be used to enable performance
  • Discover how to get the best from your people through effective motivation and delegation
  • Practice dealing with a variety of common situations which can be challenging for managers
  • Explain how teams function, and the stages of team development
  • Identify the differing roles that individuals play in a team and the strengths and weaknesses associated with those roles
  • Identify your own team role preference
  • Describe the components of successful teams
  • Communicate more effectively with individuals in your teams