What support is available?

Disability@CampusLife provides a broad range of support, including:

  • Assistance with applications for funding
  • Arrangements made for alternative examination provision, e.g. extra time, use of a computer etc.
  • Access to our support schemes for students who have been recommended notetakers, readers.
  • Liaison with your academic department, Residential Services, Transcription Centre and the Academic Registry
  • Liaison with external agencies, such as your Local Education Authority, Student Finance Company the RNIB, RNID to facilitate the necessary support
  • Assessments of needs, identifying the best available technology and human support LINK 
  • Support for students with mental health difficulties from Wellbeing@CampusLife
  • Services for customers with impairments or long term health conditions at The Library
  • Adapted Accommodation - A number of rooms in the campus halls have been adapted in various ways to accommodate the needs of students with disabilities. For further information on halls, including cost and location, please look at Residential Services.
  • Telecare Service - This service has been set up in order to assist students who have a medical condition which may affect their ability to live independently in University residences.  This is achieved through the combination of a 24 hours telephone link to the monitoring centre and state of the art technology.


Types of Support

Diagnostic Testing

Students who have enrolled at the University who would like to be tested for dyslexia or who would like to obtain a new educational psychologist report via Disability@CampusLife, must book an appointment with a Disability Caseworker first .

The Disability Caseworkers will explain to you what is involved, the charge for a diagnostic report and funding that may be available to assist with this cost.

If you are applying for the Disabled Students Allowance and require a new diagnostic report, it is essential that you speak to your LEA or funding body and ascertain what report they will require; for example, if it is a specialist teacher report, whether that teacher needs to be PATOSS registered.

If you do not want to have a diagnostic assessment through the University, you can contact the British Psychological Society or telephone 0116 2549568 or email enquiries@bps.org.uk


Personal Care

If you are a student who requires personal care support, such as washing, dressing, toileting, assistance with cooking, shopping, socialising and general day to day living, please contact one of the Disability Caseworkers as soon as possible to discuss your needs, how to fund this type of support and what options are available to you. Please bear in mind, that arranging this type of support can be a long process and could take up to a year of planning to ensure support needs are met.

Personal Care Leaflet

Specialist tuition

We have a full time Specialist Tutor and team of freelance Tutors who can provide specialist study skills tuition.

The Tutors offer one to one sessions for students with specific learning difficulties including Asperger’s Syndrome. These sessions cover a range of study skills including:

  • organization
  • reading
  • mind mapping
  • writing essays, scientific reports or dissertations
  • spelling, grammar, punctuation
  • proof reading
  • revision, examination techniques
  • stress management and relaxation techniques

Support for written work – the role of the Specialist Tutor

  • The Specialist Tutor may help a student with analysing questions, planning, structuring, written expression, referencing, and proofreading exercises, but WE ARE NOT A PROOFREADING SERVICE.
  • When working with a student, the Specialist Tutor does not ‘touch the content’ of an assignment, nor re-write a student’s work but aims to clarify what the student is trying to say, using the student’s words and phrases.   Work on an assignment does not include rewriting or assisting with content but does include discussion and advice on expression and structure.
  • It is important to note that once the Specialist Tutor has identified any errors in a written script it is the student’s responsibility to make the corrections. 
  • As students are often working under pressure (which exacerbates their SpLD) errors may persist in a piece of work and this should be taken into consideration when assignments are marked (see Guidelines for marking).  

The student’s role/responsibility for written work

  1. Students who need support from the Specialist Tutor must make an initial appointment to discuss their study skills.  Please contact the Disability Office on Disability.CampusLife@swansea.ac.uk or phone 01792 513000 or drop in to the reception in CampusLife in the Kier Hardie Building.
  2. Students will follow the Policy on Non Attendance of Appointments for Specialist Tuition.
  3. Before a student submits a piece of work to the Specialist Tutor they must have checked it themselves for errors using assistive technology (which is available on every PC in the main campus library).  Students should not expect the Specialist Tutor to correct errors that are easily picked up by specialist software.
  4. The Specialist Tutor works with a student to identify errors in written work and develop strategies to become more independent. However, the student has sole responsibility for any work submitted for assessment to his/her department.
  5. The student can either hand in written work at the reception desk at CampusLife, the Assessments@CampusLife or by prior agreement with the Specialist Tutor send work via email.
  6. Every effort will be made to send an email within 24 hours during the working week confirming safe receipt of any work sent electronically by a student.  If students email work over a weekend, an email confirmation will be sent on Monday (apart from Bank Holidays or vacation time).  If the student does not receive an email confirming receipt of their work, it is the student’s responsibility to resend the email and/or attachment.
  7. The student must also make an appointment with the Specialist Tutor to discuss the corrections to his/her written work.
  8. An assignment must be submitted to the Specialist Tutor well before the deadline date (a minimum of one week before the deadline is suggested) given that students will have to make corrections to the text after meeting the tutor.
  9. Whilst the Specialist Tutors will try to look at all the work handed into CampusLife, during busy times no guarantee can be made that every essay will be seen.

Each session is tailored to the student’s needs and strengths to achieve success in their chosen discipline.

In addition to one-to-one tuition, small and large group study skills sessions are available.



Notetaking, Support Worker Scheme

The Notetaking and Support Worker Scheme is run by Disability@CampusLife. The Scheme has been operating for several years, and has now grown to accommodate the needs of the increasing population of disabled students. Last year, over one hundred people were appointed to provide notetaking support.

If you require Notetaking or a Support Worker and this has been recommended as part of your Assessment of Needs, it is crucial that you contact Disability@CampusLife as soon as possible. Support Workers provide a broad range of study support to enable students to overcome any difficulties they experience when studying. A student’s DSA Needs Assessment usually identifies the support needed and recommends the types of Support Worker you require. If you have not been able to have a Needs Assessment, perhaps, because you are not eligible for the Disabled Students’ Allowance, but you think you need help from the Support Workers Service, you should contact the Disability Caseworkers.