Swansea University

ACU

Cymorth Technegol a Systemau

Getting Technical Help

As part of our ethos of "computing for all", the Administrative Computing Unit (ACU) considers providing advice and assistance as one of our most essential actions. 

If you require support please contact the "HelpDesk".   

This team is headed by the technical support manager Mr Mario Rabaiotti, who can be found in room 307 on the third floor of the Taliesin Building.

The main role is to provide general technical computer support for all administration staff in University Administration.  Full technical support is given to the following departments:

Academic Registry
Accommodation
Business Services
Careers  
Dace
Finance
Halls of Residences
Media Services
Taliesin Arts Theatre
Works and Services Division

We also provide the following services:  NETWORK & INTERNET SERVICES, SOFTWARE PROVISION, and HARDWARE INSTALLATION.

The technical support team are based in room 28 on the ground floor of the Abbey Building.