Apply Online: Step by Step

Apply Online: Step by Step

Before you start

Please take a couple of minutes to read though the following before making your application for accommodation:

To Apply for accommodation you will need the following details:

  1. Your 6 digit university student number (e.g. 1234565) this can be found on your offer letter/email to study from admissions.
  2. Date of birth in the following format (dd/mm/yyyy).
  3. Main Email address (please ensure that this will be active until after you plan on arriving).
  4. Parent / Guardian email address and contact details.
  5. Firm accommodation choices - don't apply in haste, research where you want to live first!

If you have any problems below refer back to this Help Section!

  1. Your Student Number is a 6 digit number (e.g. 800008) from Swansea University and can be found on your emails from admissions.
  2. Your Surname / Family name should be entered exactly as it is in any correspondence from Swansea University.
  3. Your date of birth should be entered in the following format: (dd/mm/yyyy).
  4. Make a note of your Username and your Password, which should be an easy one to remember, such as your pet's name, favourite band etc., Some students use their student number as the username.
  5. If you do not receive the confirmation code, you can start the process again and specify a different email address. This will not affect the email address specified for you offers. 
  6. If you are waiting on an email, don't forget to register as a safe sender in your email account and check junk email.

Technical issues.

  1. Do not use your back browser on your internet - use the back buttons at the bottom of the page to navigate.
  2. If you have forgotten your password or username, you can select 'Reset Details' on the application page and once you have entered some details, you will be able to reset your password. It will also remind you of your username.
  3. If you receive the message 'this page cannot be called directly', some computers may need to be rebooted.  If you need to do this ensure that no other computers, Laptops, ipads, smartphones etc are connected.  By shutting everything down and rebooting this will solve the issue.
  4. If you have made a mistake on your application and have already submitted it, please email us at and let us know - we can then update your account.
  5. And lastly; If you are having problems, don’t panic! Email us and we will back date your application to the date that you first emailed us with the issue to ensure that you are not disadvantaged!

Step 1.

STEP 1. Creating an accommodation account

  • First click on 'create an accommodation account' and complete the required information.

Below is an example of what the on-line application page looks like:

Create Accommodation Account

 The page will look like this:

 Create Account

Step 2.

STEP 2. Confirm your email address:

In order to confirm your information, we will send you an email to your nominated account. You will then need to verify that you have received the email by clicking on the link within the email within 24 hours (as it expires!) to confirm the accommodation account to proceed.

Please add the following email address to your address book also known as 'safe sender' list in your email account.  This will ensure that emails are not rejected by your email host:

Before you click on the link to confirm your account, you can restart the create account at any time and enter a different email address.

Capture Choices

Step 3.

STEP 3. Make your accommodation choices

  • Please give as much information as possible - this will assist us in allocating the most suitable accommodation for you.
  • You must ensure that you complete all sections. Click here to see the options that will be available to you.
  • Once you submit your application, you will see the following screen that means your application has been submitted.
  • You will also receive a confirmation email outlining your choices. Please keep this for future reference.  For Example of email see:  Confirmation of Application for Accommodation Email for information contained.

Confrmation Email


You are now ready to apply for accommodation!

 C‌lick here to find out What happens next.‌

Apply for Accommodation

Please read Steps 1, 2 & 3 before applying! 

 Apply Now Button

C‌lick here to find out What happens next.