Code of Practice for Quality Assurance

About the Code of Practice

Thank you for visiting the Code of Practice for Quality Assurance site.  We are currently updating and enhancing our provision to ensure we can provide the best service to our stakeholders.   

In the interim, for general or urgent enquiries, please contact the Academic Quality Services Team at  For specialist support, guidance and advice, please contact the relevant section:- 

Learning and Teaching:

Portfolio Review and Management (including Withdrawal and Suspension of Programmes): 

Programme Development and Approval: 


External Examiners: 

Collaborative Partnerships: 

Go Beyond Programme: 

The Code of Practice for Quality Assurance outlines the structures and enhancement mechanisms in place to assure the quality and standards of teaching, learning and the student experience that underpin the Learning, Teaching and Assessment Strategy.  The development of the Code has been informed by both the expectations and indicators of the QAA’s Quality Code, and of exemplars of good and effective practice.

Quality Infrastructure

The PVC (Student Experience), acting with the delegated authority of the Vice-Chancellor, is responsible for the strategic management of the learning and teaching provision of the University, and for the design and management of the infrastructure for the management of academic standards and quality. The PVC (Student Experience) is supported in the operation and review of the infrastructure for quality and standards, by the three Deans of the University’s Academic Boards and further advised by the Regulations, Quality and Standards Committee (RQSC) on the design, effectiveness and monitoring of that infrastructure and any recommended amendments to it.

University Committee Structure

College Committee Structures

Relevant Flowcharts

University and College QA and QE Reporting and Communication Lines

University Committee Structure

Module Development and Review

You’ll find the procedures and guidance on how modules are designed, approved, monitored and reviewed and how changes can be implemented. See the separate section for programme introduction, review and changes.

Module Development

Module Contact Hours

Module Assessment Tariff

Blackboard Minimum Guidelines

Module Review

Student Module and Programme Feedback

Module Feedback

Programme Approval, Changes, Monitoring and Review

You’ll find the procedures and guidance on how programmes are designed, approved, monitored and reviewed and how changes can be implemented. See the separate page for module introduction, review and changes.

All procedures in this section of the Code of Practice have been evaluated against the QAA’s UK Quality Code, B1: Programme design and approval and B8: Programme Monitoring and Review.

Programme Approval

Programme Administration

Programme Withdrawal or Suspension

Programme Withdrawal or Suspension Flowchart

Annual Programme Review

Periodic Programme Review Procedures

University Schedule of Periodic Reviews

Professional Statutory Body Report Consideration

Professional Body Reports Flowchart

Programme Management

Information for staff on their obligations in delivering programmes.

Responsibilities in Delivering a Programme

Programme Administration

Changes in Programme Administration

Information for Students

For further information for Programme Directors and Boards of Studies please see the Sharepoint link in the Useful Links.


Details of the University's policies regarding assessment of students may be found on this page.

All policies have been evaluated against the QAA’s UK Quality Code, B6: Assessment of students and the recognition of prior learning.

For further advice and good practice, please consult the staff and website of the Swansea Academy of Learning and Teaching (see Useful Links).

Feedback and Assessment Summary

Feedback and Assessment Policy (Full Policy)

Adjustments in Teaching, Learning and Assessment

Please also see the policies and procedures on the Disability Office's website

Swansea Academy of Learning and Teaching (SALT): Inclusivity

Feedback for Students

Methods of Referencing

Electronic Submission of Assessments

Policy on the Use of TurnitinUK Plagiarism Detection Software

Policy on Retention of Assessed Work

Policy on Anonymous Marking

Policy on Moderation (Including Double Marking)

Illegible Examination Scripts or Assessment

Formative Assessment

External Examiners

Statement on importance of EE to assuring standards. 

Click here to go to the section on External Examiners

Academic Collaborations

The Collaborative Provision Unit's Code of Practice for the Introduction and Approval of Higher Education Provision with Others provides guidance on developing and managing collaborative arrangements.

Click here to go to the section on Working with Others

Programme and Student Enhancement

You’ll find the procedures and guidance on how the university undertakes a strategic review of its provision against institutional targets and in pursuit of its mission. Also, how we review student feedback and other key information concerning academic provision to assure and monitor standards.

The QAA’s UK Quality Code (Part A and Part B Chapters B1 and B8: Programme Monitoring and Review and Part C) are applicable to the policies and procedures outlined in this section of the Code of Practice.

Management Information Used to Support Academic Monitoring

Programme Quality Information Review

Student Experience Engagements

Student Module and Programme Feedback


The University’s management of academic standards is built upon robust University-wide and Universally applied policies, practices and procedures; the local delivery of learning, teaching and assessment in accordance with these University-approved policies; and University-level scrutiny of College and subject area provision and practice to ensure compliance with and adherence to University quality assurance policies and processes.

The University policies and regulations that enable the institutional management of academic standards are embodied in the University’s formal

  • Academic Regulations
  • Code of Practice for Quality Assurance (CPQA)
  • Code of Practice for Collaborative Provision (CPCP)
  • Feedback and Assessment Policy

The University’s regulations, policies and procedures are designed and tested to reflect the expectations and indicators of sound practice contained in the QAA Quality Code for Higher Education (QAA Quality Code), Part A in particular, and elements of Part B and Part C as cross-referenced in the Quality Code. These regulations, policies and procedures, and the University’s Code of Practice and Procedures, are regularly reviewed and revised to ensure on-going adaptation and adherence to new and revised chapters of the Quality Code as and when they are released or updated, the Credit and Qualification Framework for Wales (CQFW), and any other external development or requirements from UK-wide bodies, including professional, statutory and regulatory bodies (PSRBs).

Qualification Descriptors and FHEQ

Benchmarks and Qualification Descriptors

Introducing New Award Nomenclature

Approved Award Nomenclature

External Input into Programmes


You’ll find the procedures and guidance on how the University supports the quality and standards of our postgraduate research provision. There is information on the admission process, their induction and ongoing support, including provision of technical resources, how their progress is monitored and examined and the role of supervisors in this process.

In doing so, the University meets the Expectation and Indicator 1 of the QAA’s Quality Code on Research Chapter B11) in that “Research degrees are awarded in a research environment that provides secure academic standards for doing research and learning about research approaches, methods, procedures and protocols. This environment offers students quality of opportunities and the support they need to achieve successful academic, personal and professional outcomes from their research degrees.

All procedures in this Code of Practice have been evaluated against the QAA’s UK Quality Code Chapter B11: Research Degrees).

Click here to go to the section on Research